Hospital Team Coordinator

3 days ago


St Petersburg, Florida, United States Hometown Veterinary Partners Full time

Are you passionate about delivering exceptional client care and being part of a dynamic team? Look no further Hometown Veterinary Partners is seeking highly motivated and enthusiastic individuals to join our team as Client Care Specialists.

Estimated Salary: $45,000 - $62,000 per yearJob Description

Company Overview

Hometown Veterinary Partners is a rapidly growing organization dedicated to creating a positive impact on the veterinary industry. Our mission is to build hospitals that inspire, uplift, and fulfill, while fostering a culture of collaboration, community, and growth.

Job Summary

We're seeking full and part-time Client Care Specialists to join our hospital team. As a CCS, you'll play a vital role in delivering exceptional client care, collaborating with veterinarians and technicians, and contributing to the growth and success of our hospitals.

Responsibilities

  • Provide outstanding client service, addressing their needs and concerns in a professional and compassionate manner
  • Collaborate with the veterinary team to ensure seamless client interactions and optimal patient care
  • Assist with scheduling appointments, preparing patient files, and triaging emergency cases
  • Promptly notify the medical team of patient arrivals and conditions
  • Support customer retention and engagement strategies

Requirements

  • High school diploma or equivalent required
  • One year of customer service experience, preferably in the veterinary or medical field
  • Basic knowledge of veterinary hospital procedures and terminologies preferred
  • Excellent communication, interpersonal, and organizational skills

What We Offer

  • Competitive compensation package
  • PTO for full-time and part-time team members
  • Medical, dental, and vision insurance
  • Telemedicine services
  • Wellness and mental health resources
  • Employee assistance program (EAP)
  • Life and disability insurance
  • Health savings account
  • Pet insurance and discounts
  • 401(k) plan
  • CE allowance
  • Opportunity for equity and advancement

About Us

Hometown Veterinary Partners is an equal opportunity employer committed to diversity and inclusion. We believe in creating a workplace where every individual can thrive and grow.



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