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Customer Service Representative

2 months ago

Davis California, United States Shottenkirk Automotive Full time

Job Summary:

We are seeking a highly skilled and customer-focused Cashier and Receptionist to join our team at Shottenkirk Automotive Group. As a key member of our dealership, you will be responsible for providing exceptional customer service, handling cash transactions, and performing administrative duties.

Key Responsibilities:

  • Customer Service: Greet and assist customers with a smile and professional demeanor, handle inbound calls to the service center, and provide excellent customer service.
  • Cash Handling: Complete total purchases on all repairs and parts, receive payments, and balance the end-of-day cashier reports.
  • Administrative Duties: Perform general office duties, answer incoming calls, and direct customers to the appropriate department.

Requirements:

  • Experience: Previous experience in a retail or customer-facing role is a plus.
  • Skills: Excellent customer service skills, good math skills, data entry experience, and attention to detail.
  • Personal Qualities: Punctual, dependable, and a person of integrity.

Benefits:

  • Competitive Pay: $19.00 per hour.
  • Benefits Package: Medical, dental, and vision insurance, paid vacation, and 401(k) retirement plan.
  • Future Growth Opportunities: We promote from within and offer opportunities for advancement.

Working Conditions:

  • Availability: Must be available to work Tuesday-Saturday.
  • Work Environment: Fast-paced environment with a focus on customer satisfaction.