Customer Service Representative

4 weeks ago


Dacula, Georgia, United States Stars and Strikes Full time

Job Summary:

Stars and Strikes is seeking a Customer Service Representative to join our team. As a key member of our Call Center, you will be responsible for providing exceptional service to our guests, answering phones and emails, and assisting with event bookings.

Key Responsibilities:

  • Answer phone calls and respond to emails in a timely and professional manner
  • Assist with booking events for all locations
  • Transfer calls to the correct department or sales manager as needed
  • Respond promptly to all emails and voice messages
  • Perform other duties as assigned

Requirements:

  • Friendly and professional demeanor
  • Excellent guest service skills
  • Reading, written, and spoken language skills
  • Typing, computer, and phone skills

Why Work with Us:

  • Opportunities for advancement within the company
  • Family-owned business with a family-like atmosphere
  • Online training resources for continued growth
  • Opportunities to give back to the community
  • Fun and supportive work environment

Perks:

  • Free bowling, laser tag, and gameplay
  • Monthly rewards
  • Company-wide contests
  • Health and 401k benefits for eligible team members

Stars and Strikes is an Equal Opportunity Employer.



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