Customer Service Representative
4 weeks ago
Job Summary:
Stars and Strikes is seeking a Customer Service Representative to join our team. As a key member of our Call Center, you will be responsible for providing exceptional service to our guests, answering phones and emails, and assisting with event bookings.
Key Responsibilities:
- Answer phone calls and respond to emails in a timely and professional manner
- Assist with booking events for all locations
- Transfer calls to the correct department or sales manager as needed
- Respond promptly to all emails and voice messages
- Perform other duties as assigned
Requirements:
- Friendly and professional demeanor
- Excellent guest service skills
- Reading, written, and spoken language skills
- Typing, computer, and phone skills
Why Work with Us:
- Opportunities for advancement within the company
- Family-owned business with a family-like atmosphere
- Online training resources for continued growth
- Opportunities to give back to the community
- Fun and supportive work environment
Perks:
- Free bowling, laser tag, and gameplay
- Monthly rewards
- Company-wide contests
- Health and 401k benefits for eligible team members
Stars and Strikes is an Equal Opportunity Employer.
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