Customer Service Ambassador

1 month ago


Dacula, Georgia, United States Kermit Walker - State Farm Agent Full time
Role OverviewAs a Customer Service Representative at Kermit Walker - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive business growth.

We are seeking a dedicated and empathetic team member who can establish strong customer relationships, provide prompt and accurate service, and promote the development of our business through effective communication and problem-solving.

Key Responsibilities
  • Build and maintain customer relationships through regular follow-ups and proactive communication.
  • Provide personalized service to customers, addressing their inquiries and concerns in a timely and professional manner.
  • Use a customer-centric approach to educate customers about insurance options and promote the growth of our business.
  • Collaborate with other team members to ensure seamless communication and efficient service delivery.
Requirements
  • Dedication to customer service and a strong ability to relate to customers.
  • Excellent communication and problem-solving skills to effectively meet customer needs.
  • Proactive approach to identifying and resolving customer issues.
Benefits
  • Competitive hourly pay plus commission/bonus opportunities.
  • Potential for growth and advancement within the agency.
  • Paid time off and valuable career-building experience.
  • Bilingual skills a plus.


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