Customer Service Representative

1 month ago


Dacula, Georgia, United States AtWork Group Full time
Job Summary:

We are seeking a skilled Customer Service Representative to join our team as a Remote Call Center Agent. As a Phone Support Specialist, you will be responsible for providing exceptional customer service to our clients through phone calls.

Key Responsibilities:

Respond to customer inquiries and resolve issues in a timely and professional manner
Utilize strong verbal and written communication skills to effectively communicate with customers
Work in a fast-paced environment and remain calm under pressure
Collaborate with team members to achieve customer satisfaction goals

Requirements:

Previous call center experience
Excellent interpersonal and communication skills
Proficient in technology platforms (Microsoft Office technology)

What We Offer:

Competitive hourly rate of $17.50 (more for bilingual candidates)
Flexible scheduling with various shifts available
Opportunity to work from home and enjoy a work-life balance

AtWork Group:

We are an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

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