Vehicle Service Specialist
2 days ago
Estimated Salary: $70,000 - $90,000 per year
Job DescriptionWe are seeking a vehicle service specialist to join our team at Ontario Auto Ranch Ford. As a key member of our service department, you will be responsible for providing exceptional customer service and delivering high-quality vehicle maintenance and repairs.
Key Responsibilities:- Customer Interaction: Provide a warm, professional, and welcoming atmosphere for every customer.
- Service Recommendations: Conduct thorough evaluations of customer concerns and vehicle conditions, providing clear explanations of required services, costs, and timelines.
- Service Scheduling: Coordinate and prioritize service appointments to maximize efficiency and customer satisfaction.
Required Skills and Qualifications:
- High School Diploma or Equivalent: A minimum of 2 years of experience as an Automotive Service Advisor or Service Writer is required.
- Technical Proficiency: Confident in using Point of Sale systems, Excel, Google Docs, and shop management tools like TekMetric and AutoFlow.
- Customer Service Excellence: Proven ability to deliver excellent customer service in a fast-paced, dynamic environment.
Benefits:
- 401(k) with Profit Sharing: We offer a comprehensive benefits package, including 401(k) with profit sharing, dental insurance, employee discounts, health insurance, paid time off, and vision insurance.
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