Field Technician
5 days ago
DISH is a leading provider of connectivity solutions, with a rich history of innovation spanning over 40 years. Our business encompasses satellite television service, live-streaming, on-demand programming, smart home installation services, mobile plans, and products. We're committed to simplifying lives and empowering customers through our cutting-edge technology.
Job SummaryWe're seeking a skilled Field Technician to join our team. As a Field Technician, you'll represent DISH in customers' homes, delivering exceptional customer experiences and showcasing the possibilities of our smart home solutions. Your expertise will be essential in building rapport with customers, ensuring seamless installations, and providing top-notch support.
Key Responsibilities- Represent DISH in customers' homes, delivering exceptional customer experiences
- Install and configure DISH equipment, ensuring seamless connectivity and optimal performance
- Provide top-notch support, addressing customer inquiries and resolving issues efficiently
- Collaborate with customers to understand their needs and preferences, offering personalized solutions
- Stay up-to-date with industry developments, product knowledge, and best practices to deliver exceptional service
- Aptitude to build rapport quickly and establish strong relationships with customers
- Ability to stand on high ladders, lift over 70 lbs, and work in varying climates/weather conditions
- Valid driver's license in the state of employment, with a driving record meeting DISH's safety standards
- Travel may be required, with flexibility to adapt to changing schedules and priorities
- Competitive hourly rate: $19.75
- Paid training, time off, and holidays
- 4-day work week with opportunities for overtime
- Medical, dental, vision, and life insurance packages
- Health Savings Account and 401(k) plan with company match
- Free DISH TV programming and deeply discounted Sling TV and Boost Infinite phone plans
- Tuition reimbursement and employee stock purchasing program (ESPP)
We're committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. Our company values diversity, equity, and inclusion, and we're dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
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