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Field Service Technician

2 months ago

Columbus, Ohio, United States CEO Inc. Full time
{"title": "Field Service Technician", "description": "Job Summary

At CEO Inc., we are seeking a highly skilled Field Service Technician to join our team. As a key member of our service team, you will be responsible for providing technical support to internal and external customers, including setup, maintenance, troubleshooting, optimization, and repair of injection molding systems.

Key Responsibilities:

  • Troubleshoot and diagnose problems with equipment, order replacement parts, complete repairs, and replace components on machines and robots.
  • Work with new and evolving technologies.
  • Conduct testing and inspection on equipment as required.
  • Complete work orders and written reports regularly.
  • Interface effectively across manufacturing, engineering, sales, and service functions.
  • Obtain and exchange complex technical information with good interpersonal and verbal communication skills.
  • Utilize computer skills and knowledge of Windows-based applications.
  • Demonstrate strong problem-resolution skills with a proven ability to think outside the box.
  • Maintain a positive attitude and work ethic.
  • Show energy and a strong electrical background, with mechanical inclinations.
  • Organize work efficiently and interact effectively and professionally with customers.
  • Perform other special projects as required or as assigned by a Manager/Supervisor.

Requirements:

  • Minimum 2-year Technical Associates degree/diploma.
  • Experience with injection molding equipment, including assembly, testing, service, and engineering.
  • Familiarity with related equipment and products, including machines, molds, robots, and other product-handling equipment, is an asset.
  • Knowledge of blueprints and schematics.
  • Ability to troubleshoot electrical, mechanical, and hydraulic systems.
  • Ability to work independently.
  • Strong communication and interpersonal skills with a dedication to customer service.

About CEO Inc.

CEO Inc. is a leading provider of innovative solutions for the manufacturing industry. We are committed to delivering exceptional customer service and supporting our customers' success.

", "lang_code": "en"}