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Client Relations Manager

2 months ago


Galesburg, Michigan, United States Newbold Services LLC Full time
Job Overview

Newbold Services, LLC, stands as a prominent provider of facility maintenance and building solutions, catering to esteemed brands across various sectors including industrial manufacturing, distribution, power generation, hospitality, healthcare, and automotive.

We are seeking a skilled manager to lead the Janitorial operations for a designated facility. This role necessitates a manager with a proven track record in effectively managing a team of 5 employees working a standard 5-day week.

This position demands outstanding communication abilities, a robust work ethic, and the capacity to resolve issues while making prompt and effective decisions that enhance the customer experience.

Compensation: $21.00 per hour with WEEKLY PAY

Work Schedule: Monday through Friday

Benefits Offered:

  • Weekly Compensation
  • Paid Time Off (PTO) starting from the first day
  • Company-provided laptop and mobile phone
  • 401K Retirement Plan
  • Comprehensive Medical/Dental/Vision Insurance
  • Employee Assistance Program (EAP)
  • Employee Discount Opportunities

Key Responsibilities:

  • Implement and ensure compliance with safety protocols
  • Complete all required online management and leadership training
  • Recruit, hire, train, and deploy a capable workforce
  • Meet all labor, supply, and equipment budget targets
  • Conduct regular quality audits within the facility and promptly address any issues
  • Perform periodic performance evaluations with client leadership to ensure consistent achievement of cleaning standards
  • Adapt to evolving customer needs
  • Be prepared to engage hands-on in all aspects of the contract.

Required Qualifications:

  • Minimum of 2 years of demonstrated leadership and management experience
  • Prior experience in a managerial role within janitorial or housekeeping services is preferred but not mandatory
  • Proficient in Microsoft Office and Excel
  • Experience with electronic timekeeping systems is advantageous
  • Ability to operate independently with minimal supervision
  • Strong communication skills across all levels
  • Exceptional decision-making, problem-solving, and interpersonal skills
  • Must successfully pass a drug screening and background check

This organization participates in E-Verify.

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