Inbound Residential Sales Representative
4 days ago
About the Role:
The Inbound Residential Sales Representative will be responsible for consulting with customers, assessing their needs, and recommending Mediacom products and services. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. The successful candidate will be able to effectively present service packages and bundles, meet minimum sales objectives, and consistently maintain established quota standards.
Key Responsibilities:
* Proactively educate customers on Mediacom products and services
* Accurately present service package and bundle options
* Understand and promote current marketing campaigns
* Build customer loyalty by differentiating Mediacom products from competitors
* Maintain minimum sales sell-in rates, quality scores, and other performance standards
Requirements:
* High School Diploma or GED required
* At least 1 year of recent, relevant, consultative sales experience
* Previous telecommunications industry or recurring revenue product experience is a plus
* Comfortable working in a base plus commission environment
* Strong interpersonal and communication skills
* Ability to actively listen, communicate clearly, and assure customer understanding
What We Offer:
* Paid on-the-job training and opportunity to promote
* Company-provided equipment
* Hybrid schedule with 3 weeks of work-from-home and 1 week of on-site work
* Health, vision, and dental insurance
* Paid vacation, holidays, and flex paid time off
* 401K with generous company match
* Monthly commission potential
* Shift differential pay increase for evening shifts
* Employee discounts on Mediacom services
* Education Enrichment up to $5,000 per year for qualified employees
* Employee Wellness Program
Get to Know Us:
Mediacom Communications is a leading provider of telecommunications services, with a presence in 22 states and a team of over 4,000 employees. We are committed to delivering high-quality products and services to our customers, and we are seeking talented individuals to join our team.
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