Front Office Manager

1 week ago


Burr Ridge, Illinois, United States Crowne Plaza Burr Ridge Full time
Position Overview:
The Crowne Plaza Burr Ridge is seeking a dedicated and professional Front Desk Supervisor to oversee our front office operations.

Key Responsibilities:
  • Manage cash handling procedures, ensuring accuracy in cash drawer operations and processing credit card transactions.
  • Welcome guests, facilitate check-ins, and efficiently assign accommodations while handling incoming calls.
  • Collaborate with team members to maintain high standards for guest rooms and address any specific client requests.
  • Delegate tasks and shifts to team members, monitoring performance to ensure compliance with hotel policies. Previous experience managing a team of 10 is essential.
  • Assist in the recruitment, scheduling, and training of front office personnel.
  • Ensure guest satisfaction by addressing and resolving any complaints or issues that arise.
  • Oversee room reservations made through various channels, including online, phone, and in-person inquiries.

Qualifications:
  • Strong verbal and written communication abilities.
  • Exceptional interpersonal skills with a professional and approachable demeanor.
  • Proficiency in Microsoft Office and familiarity with reservation management systems (OPERA) is required.
  • Experience with IHG Brand is preferred.
  • Availability for weekends, evenings, and holidays is necessary.
  • Flexibility in work hours is expected.

Compensation:
$17.50 per hour.

  • Burr Ridge, Illinois, United States Crowne Plaza Burr Ridge Full time

    Position Overview:The Crowne Plaza Burr Ridge is seeking a dedicated and experienced Front Desk Supervisor to oversee our front office operations.Key Responsibilities:Manage cash handling processes, ensuring accuracy in cash drawer and processing credit card transactions.Welcome guests, complete their registration, and assign accommodations while efficiently...


  • Burr Ridge, Illinois, United States Crowne Plaza Burr Ridge Full time

    We are seeking a dedicated Guest Services Supervisor who will ensure that every visitor to our establishment receives outstanding service, fostering a welcoming environment that encourages repeat visits. As the initial point of contact, you will represent our brand and be responsible for overseeing the front desk operations. Your role will involve managing...


  • Burr Ridge, Illinois, United States Crowne Plaza Burr Ridge Full time

    Position Overview:The Crowne Plaza Burr Ridge is seeking a dedicated Front Desk Supervisor to join our team.Key Responsibilities:Oversee cash handling procedures, ensuring the accuracy of cash drawers and processing credit card transactions.Welcome guests, manage the registration process, and assign accommodations while handling incoming calls.Collaborate...


  • Burr Ridge, Illinois, United States Crowne Plaza Burr Ridge Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Crowne Plaza Chicago SW Burr Ridge. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesCash Handling and Security: Ensure the...

  • Call Center Manager

    6 days ago


    Burr Ridge, Illinois, United States Next Door & Window - Burr Ridge Full time

    Job DescriptionAbout Next Door & Window - Burr RidgeWe are a leading provider of home improvement services, dedicated to delivering exceptional customer experiences and building long-term relationships with our clients. As a Call Center Manager, you will play a critical role in driving our sales growth and customer satisfaction.Key ResponsibilitiesTeam...


  • Burr Ridge, Illinois, United States Double Good Full time

    About Double Good:At Double Good, our mission is to spread joy through our delightful and award-winning popcorn. We are committed to making a positive impact through our user-friendly fundraising platform, which enables youth sports and activities to thrive, allowing children to chase their aspirations.We also operate the Kids Foundation, which organizes...


  • Burr Ridge, Illinois, United States HelloFresh Full time

    Associate Quality Manager Factor_ a brand of HelloFresh is seeking an Associate Manager, Quality who will be to help develop, manage and expand the quality management system on site. This will include effectively helping to manage the Quality Assurance Supervisors and Technicians whilst ensuring warehouse and quality standards are maintained.You...


  • Burr Ridge, Illinois, United States ABNA Engineering, Inc. Full time

    Company Overview: ABNA Engineering, Inc. is actively looking for a Resident Engineer to enhance our team of experts.Position Summary: The selected candidate will be stationed in our Burr Ridge, IL office and will play a pivotal role in managing various construction projects, including roads, highways, rail, and aviation.Key Responsibilities:Supervise...


  • Burr Ridge, Illinois, United States Accel Entertainment Gaming Full time

    Job OverviewABOUT ACCEL ENTERTAINMENTAccel Entertainment stands as the premier Gaming Terminal Operator nationwide, offering a diverse range of gaming solutions including slot machines, redemption terminals, and various amusement devices to establishments such as bars, restaurants, convenience stores, and more. Our commitment lies in delivering exceptional...


  • Burr Ridge, Illinois, United States Accel Entertainment Gaming Full time

    Job OverviewABOUT ACCEL ENTERTAINMENTAccel Entertainment stands as the premier Gaming Terminal Operator nationwide, offering a diverse range of gaming solutions including slot machines, redemption terminals, and amusement devices to various establishments such as bars, restaurants, and convenience stores. Our mission is to deliver unparalleled customer...


  • Burr Ridge, Illinois, United States Accel Entertainment Full time

    ABOUT ACCEL ENTERTAINMENTAccel Entertainment stands as the premier Gaming Terminal Operator nationwide. We specialize in providing a diverse range of gaming solutions, including slot machines, redemption terminals, and various amusement devices to establishments such as bars, restaurants, convenience stores, and more. Our commitment lies in delivering...


  • Burr Ridge, Illinois, United States 1-800-FLOWERS, INC. Full time

    Company Overview1-800-FLOWERS, INC. is expanding its digital footprint and is in need of a skilled Frontend Developer. We are seeking an innovative thinker with a minimum of 2 years of experience in the field, dedicated to crafting flawless web solutions.Key ResponsibilitiesDesign and develop user-focused web pages and components from initial prototypes to...


  • Burr Ridge, Illinois, United States 1-800-FLOWERS, INC. Full time

    Company Overview:1-800-FLOWERS, INC. is expanding its digital footprint and is on the lookout for a talented Frontend Developer. This role requires a minimum of 2 years of experience in web development and a strong desire to create visually appealing and user-friendly web solutions.Key Responsibilities:Design and implement user-focused web pages and...


  • Burr Ridge, Illinois, United States 1-800-FLOWERS, INC. Full time

    Company Overview:1-800-FLOWERS, INC. is expanding its digital footprint and is in search of a skilled Frontend Developer. We value innovative thinkers who are dedicated to crafting exceptional online experiences.Position Summary:We are seeking a Frontend Developer with at least 2 years of relevant experience. The ideal candidate will be a creative problem...


  • Burr Ridge, Illinois, United States 1-800-FLOWERS, INC. Full time

    Company Overview:1-800-FLOWERS, INC. is a leading provider in the floral and gifting industry, dedicated to delivering exceptional customer experiences. We are currently seeking a skilled Frontend Developer to enhance our digital presence.Position Summary:We are looking for a Frontend Developer with at least 2 years of experience who possesses a strong...


  • Burr Ridge, Illinois, United States 1-800-FLOWERS, INC. Full time

    Company Overview1-800-FLOWERS, INC. is a leader in the floral and gifting industry, committed to delivering exceptional products and services. We are seeking a talented Frontend Developer to enhance our digital presence.Position SummaryWe are in search of a Frontend Developer with at least 2 years of experience who possesses a creative mindset and strategic...

  • UI Engineer

    1 week ago


    Burr Ridge, Illinois, United States 1-800-FLOWERS, INC. Full time

    Company Overview:1-800-FLOWERS, INC. is expanding its digital team and is on the lookout for a talented UI Engineer. This role requires a minimum of 2 years of relevant experience and a strong commitment to creating visually appealing and user-friendly web applications.Role Summary:The ideal candidate will be a creative thinker with a knack for...


  • Burr Ridge, Illinois, United States Jan Pro Northern Illinois Sales Full time

    Job OverviewJAN-PRO Cleaning & Disinfecting, recognized as the leading Commercial Cleaning Franchise, is seeking a dedicated Field Sales Executive. This role focuses on expanding our market presence and achieving sales targets in the Northern Illinois region.ROLE RESPONSIBILITIES:Develop and manage a sales territory, primarily within the Chicago area.Meet...


  • Burr Ridge, Illinois, United States Jan Pro Northern Illinois Sales Full time

    Job OverviewJAN-PRO Cleaning & Disinfecting, recognized as the leading Commercial Cleaning Franchise, is seeking a dedicated professional to fulfill the role of Appointment Setter/Telemarketer. This position involves working closely with the local Sales Manager to drive sales efforts through effective communication and outreach.POSITION...


  • Burr Ridge, Illinois, United States Jan Pro Northern Illinois Sales Full time

    Job OverviewJAN-PRO Cleaning & Disinfecting, recognized as the leading Commercial Cleaning Franchise, is seeking a dedicated professional to fill the role of an Appointment Setter/Telemarketer. This position is essential in driving our sales efforts and supporting our growth initiatives.ROLE SUMMARY: The primary responsibility of this position is to engage...