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Technology and Learning Program Manager

2 months ago


Memphis, Tennessee, United States Vaco Full time
Job Summary

Vaco is seeking a highly skilled Global Technology Specialist to join our team. The ideal candidate will have a strong background in adult education, CRM systems, data analysis, and process design.

Key Responsibilities
  • Learning Platform Administration: Manage and administer learning platforms to facilitate foundational learning in fundraising, operations, and administration.
  • CRM Expertise: Utilize CRM systems to manage partner interactions, track progress, and ensure effective communication.
  • Training and Development: Design and deliver training programs for partners to enhance their understanding and use of technology in education.
  • Project Coordination: Oversee and coordinate technology projects with partners, ensuring timely and successful implementation.
  • Process Design: Create and optimize processes to streamline collaboration and improve efficiency in technology efforts.
  • Data Analysis: Analyze data to assess the impact of technology initiatives and provide insights for continuous improvement.
  • Reporting: Prepare and present reports on project progress, outcomes, and areas for improvement to stakeholders.
  • Partnership Management: Develop and maintain relationships with global partners to support education and technology initiatives.
Requirements
  • Background in Adult Education: Proven experience in adult education, including curriculum design and delivery.
  • CRM Systems: Strong knowledge of CRM systems and their application in managing partner interactions.
  • Data Analysis: Ability to analyze data and provide insights for continuous improvement.
  • Process Design: Experience in creating and optimizing processes to streamline collaboration and improve efficiency.
  • Communication and Relationship Management: Strong communication and relationship management skills, with the ability to work effectively across cultures and time zones.