Assistant Store Manager
1 day ago
At Power Store (Power & Ray), we are seeking a highly skilled and experienced Assistant Store Manager to lead our sales floor operations and drive business growth. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing store operations, and achieving sales targets.
Key Responsibilities:- Develop and execute a retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
- Monitor product levels daily to achieve bottom line sales budget against targets.
- Ensure payroll costs and operating costs are managed to budget.
- Deliver excellent customer service to donors and customers.
- Work to de-escalate customer situations while finding an appropriate solution.
- Ensure store locations are clean, well-kept, and reflect the Power Store brand appropriately.
- Partner with community businesses and organizations to promote our mission.
- Lead the day-to-day operations of the sales floor.
- Ensure that Team Members are well-trained and fulfill their duties and responsibilities.
- Act as a key holder for the store, closing shift manager, and backup to the Store Manager.
- Process complex sales transactions, including customer returns.
- Ensure that Team Members are operating per company standards and procedures.
- Will need to travel to other locations to assist other stores and to attend personal training and development classes.
- Transfers to different stores at any given moment due to business needs.
- Partner with support areas to further business goals and ensure compliance with applicable policies, procedures, and regulations.
- Build a high-performing team.
- Responsible for performance management, staffing, compensation, and development of Team Members.
- Play a critical role in driving company culture change efforts and change management processes.
- Model Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
- High School Diploma, GED, or equivalent work experience.
- One-year work experience in Retail Management required.
- One-year customer service experience required.
- Proficient in Microsoft Office Suite.
- Ability to pass a background check and drug screen, where applicable for position.
- Ability to speak and read English proficiently.
- 5 Medical Plans.
- Employer Funded Health Reimbursement Account (HRA).
- 3 Dental Plans.
- Vision Plan.
- 401K (Immediate participation upon hire).
- Employer Paid Life Insurance.
- Employee Assistance Program (EAP).
- Paid Time Off; Sick and Vacation.
- Paid Holidays.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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