Customer Service Representative
5 days ago
LHH Recruitment Solutions is seeking a skilled Call Center Representative to provide top-notch customer service and HR support to employees and managers across the healthcare organization.
Key Responsibilities- Deliver exceptional customer service by actively listening to inquiries, asking insightful questions, and ensuring complete resolution.
- Provide accurate HR-related information and guidance through various communication channels.
- Handle complex employee issues with a focus on quick and effective resolution.
- Maintain confidentiality when handling employee data or sensitive information.
- Prioritize tasks with a sense of urgency based on the nature of the inquiry.
- Education: High School Diploma or Equivalent required.
- Experience: 1 year of experience in a call center or similar environment with a high volume of telephone inquiries.
- Skills: Strong communication, problem-solving abilities, and a commitment to confidentiality and accuracy.
We offer a competitive hourly rate of $17.00 to $18.00 per hour, as well as a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, and a 401K plan.
We are an Equal Opportunity Employer and welcome applications from qualified candidates with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
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