Customer Service Representative

5 days ago


Richmond, Virginia, United States LHH Recruitment Solutions Full time
{"title": "Call Center Representative", "description": "Job Summary

LHH Recruitment Solutions is seeking a skilled Call Center Representative to provide top-notch customer service and HR support to employees and managers across the healthcare organization.

Key Responsibilities
  • Deliver exceptional customer service by actively listening to inquiries, asking insightful questions, and ensuring complete resolution.
  • Provide accurate HR-related information and guidance through various communication channels.
  • Handle complex employee issues with a focus on quick and effective resolution.
  • Maintain confidentiality when handling employee data or sensitive information.
  • Prioritize tasks with a sense of urgency based on the nature of the inquiry.
Requirements
  • Education: High School Diploma or Equivalent required.
  • Experience: 1 year of experience in a call center or similar environment with a high volume of telephone inquiries.
  • Skills: Strong communication, problem-solving abilities, and a commitment to confidentiality and accuracy.
What We Offer

We offer a competitive hourly rate of $17.00 to $18.00 per hour, as well as a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, and a 401K plan.

We are an Equal Opportunity Employer and welcome applications from qualified candidates with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

", "lang_code": "en-US"}

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