Personal Lines Department Manager

3 weeks ago


Lighthouse PT, Florida, United States Bateman, Gordon & Sands, Inc. Full time
Personal Lines Department Manager

Bateman, Gordon & Sands, Inc. is seeking an experienced Personal Lines Department Manager to lead our client advocate team in providing exceptional insurance risk management services.

About the Role:

We are looking for a skilled and visionary leader who can effectively communicate with prospects, support staff, and clients to service their insurance risk needs. The ideal candidate will have a strong understanding of Commercial Lines underwriting, coverages, and captives, as well as excellent customer service skills and the ability to resolve client issues in a patient and timely manner.

Key Responsibilities:

  • Implement Agency policy and develop strategies to accomplish the Personal Lines department's business plan growth objectives.
  • Direct supervision of Personal Lines support staff and provide technical expertise to ensure high levels of customer satisfaction and customer service.
  • Develop, implement, and monitor the training of the Personal Lines support staff and participate in the selection of new Personal Lines support employees.
  • Review subordinates' performances and conduct their formal performance appraisals.
  • Support full utilization of automation system and stay informed regarding insurance technical knowledge, market trends, Agency automation, Company information, and other operating techniques.

Requirements:

We require a High School Diploma, Bachelor's Degree preferred, with a minimum of 5 years insurance experience in a similar role in Florida. The ideal candidate will have an active 2-20 Florida insurance license, be a self-starter with demonstrated initiative and creativity, and possess exceptional communication and interpersonal skills.

What We Offer:

Bateman, Gordon & Sands, Inc. offers a collaborative and innovative work environment, where you can grow and develop your skills. We are committed to providing our clients with the best possible service and support, and we are looking for a dedicated and passionate individual to join our team.



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