Assistant Store Manager

6 days ago


San Pablo, California, United States Smart and Final Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Smart and Final. As a key member of our store management team, you will be responsible for assisting the Store Manager in the day-to-day operations of the store, supervising associates, and ensuring excellent customer service.

Key Responsibilities
  • Store Operations: Assist the Store Manager in managing daily store operations, including receiving inventory, stocking shelves, and maintaining a clean and organized store environment.
  • Associate Supervision: Supervise and train associates in their assigned duties, ensuring they are meeting company standards and providing excellent customer service.
  • Cash Handling: Operate a cash register, receive cash from customers, make change, and process check/charge transactions.
  • Inventory Management: Receive and stock merchandise, including creating orders and maintaining inventory levels.
  • Customer Service: Provide timely and professional customer service, resolving customer complaints and requests for refunds, exchanges, or adjustments.
  • Loss Prevention: Monitor and supervise associates and customer safety and security issues, ensuring compliance with company policies and government regulations.
Requirements
  • Education: At a minimum, an Associate Degree, Bachelor's Degree, Retail Management Certificate (RMCP), or enrolled in one RMCP course.
  • Experience: Prior work experience in retail operations or equivalent work experience as determined by Company management.
  • Skills: Basic PC skills, knowledge of handheld devices, and ability to effectively utilize company systems.


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