Customer Service Specialist and Cash Handler

18 hours ago


Chandler, Arizona, United States Heritage Loan Co. Full time
About the Role

The Heritage Loan Co. is seeking a skilled Pawn Broker/ Sales Floor Manager to oversee the sales process and provide excellent customer service. This role involves evaluating item values, meeting financial targets, and building meaningful relationships with customers.

The ideal candidate will have extensive experience in sales and customer service, preferably in retail or pawn shops, and be knowledgeable about commonly pawned items.

  • Evaluating item values based on market standards
  • Meeting or exceeding financial targets set for the sales floor
  • Providing exceptional customer service and building rapport

**Key Responsibilities and Expectations**

  • Process sales, loans, and extensions efficiently
  • Maintain accurate records of transactions
  • Work collaboratively with colleagues to meet sales targets

**Compensation and Benefits Package**

  • $16.00 - $18.00 per hour, depending on experience
  • Paid time off and employee discount
  • 40 hours of work per week, day shift


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