Customer Service Agent

19 hours ago


Chandler, Arizona, United States Collabera Full time
About the Position
Collabera is seeking a highly skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our clients via phone, email, or chat. Your primary goal will be to resolve customer issues promptly and professionally while maintaining a positive attitude and demeanor.

Key Responsibilities:
  • Respond to customer inquiries and resolve technical issues efficiently.
  • Collaborate with the Security Response Center team to ensure seamless support.
  • Analyze and troubleshoot technical problems using various tools and resources.
We are looking for a motivated and customer-focused individual with excellent communication skills, problem-solving abilities, and a passion for delivering exceptional service. Apply now to take on this exciting opportunity

Requirements
The following qualifications are required for this position:
  • A minimum of 6 months to 2 years of experience in customer service or technical support roles.
  • Experience with troubleshooting and resolving technical issues.
  • Strong communication and problem-solving skills.
  • Prior experience demonstrating flexibility and adaptability in a fast-paced environment.


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