Current jobs related to Healthcare Customer Service Representative - Dallas, Texas - Sutherland Global Services

  • Healthcare Customer Service Representative

    1 week ago

    Dallas, Texas, United States Sutherland Full time

    Job Title: Healthcare Customer Service RepresentativeAbout the Role:We are seeking a skilled and attentive Healthcare Customer Service Representative to join our team at Sutherland. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to our health insurance company customers. Your primary...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations across the country. Our team of certified technicians repair over 1,000 garage doors every day, and we also sell and install a wide selection of garage doors and garage door openers.Job SummaryWe are seeking a highly skilled and...

  • Healthcare Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States CornerStone Staffing Full time

    Job SummaryCornerStone Professional Placement is seeking a skilled Healthcare Customer Service Representative to join our team in the Dallas-Fort Worth area. As a Benefits Verification Specialist, you will play a critical role in ensuring the day-to-day administration of benefit verifications and investigations. You will be responsible for overseeing...

  • Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations across the country. We are committed to delivering exceptional customer service and providing a safe and reliable experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...

  • Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations nationwide. We pride ourselves on our commitment to customer satisfaction and our team of professional and certified technicians.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service...

  • Healthcare Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States Sutherland Full time

    About SutherlandSutherland is a digital transformation company that makes digital processes feel more human for our customers. We have been helping customers globally, across industries, provide exceptional experiences for over 35 years.Job DescriptionWe are seeking attentive, goal-oriented individuals to support the expanding needs of one of our largest...

  • Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States Aquity Solutions, LLC Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team in the healthcare industry. As a key member of our patient financial care services team, you will be responsible for providing exceptional customer service to patients and their families, while also ensuring compliance with regulatory requirements.Key...

  • Healthcare Customer Service Specialist

    7 days ago

    Dallas, Texas, United States Credit Solutions Full time

    Credit Solutions is seeking a Customer Service Representative to assist patients in resolving their medical balances. As a key member of our team, you will provide exceptional customer service, navigate the billing process, and resolve outstanding balances.Responsibilities:Active listening and negotiation with patients to resolve medical balancesCollecting...

  • Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States Medix Full time

    Job Title: Customer Service RepresentativeMedix is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide timely...

  • Customer Service Representative

    1 month ago

    Dallas, Texas, United States Aquity Solutions, LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Aquity Solutions, LLC. As a Customer Service Representative, you will be responsible for providing exceptional service to our patients and customers, resolving issues, and answering questions related to medical...

  • Healthcare Service Representative

    7 days ago

    Dallas, Texas, United States JobsRUs Full time

    Job Title: Healthcare HostJobsRUs.com is seeking a Healthcare Host-Hostess for our client in Dallas, TX. Benefits Available. Weekly Pay $11.54/Hour.Job Summary:The Healthcare Host-Hostess will be responsible for greeting and seating guests in a friendly and courteous manner, receiving payment, and assisting other service personnel as needed to provide total...

  • Medical Billing Customer Service Representative

    1 month ago

    Dallas, Texas, United States 99 Healthcare Management Full time

    Job Title: Medical Billing Customer Service RepresentativeWe are seeking a highly skilled Medical Billing Customer Service Representative to join our team at 99 Healthcare Management. As a key member of our revenue cycle team, you will be responsible for ensuring seamless communication with patients and insurance providers to resolve billing discrepancies...

  • Medical Billing Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States 99 Healthcare Management Full time

    Job Title: Medical Billing Customer Service RepresentativeWe are seeking a highly skilled and detail-oriented Medical Billing Customer Service Representative to join our team at 99 Healthcare Management. As a Medical Billing Customer Service Representative, you will be responsible for contacting patients to collect on outstanding accounts and balances, while...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States EAGLES EIGHT ELEVEN LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Eagles Eight Eleven LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Job...

  • Customer Service Representative

    7 days ago

    Dallas, Texas, United States Aquity Solutions, LLC Full time

    Job SummaryAs a Customer Service Representative for Aquity Solutions, LLC, you will be responsible for providing exceptional customer service to patients and their families while handling inbound and outbound calls related to medical billing and insurance claims. This role requires strong communication and problem-solving skills, as well as the ability to...

  • Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States Methodist Health System Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Methodist Health System. As a key member of our customer service team, you will be responsible for providing exceptional service to patients and their families, ensuring timely and accurate resolution of account-related issues.Key...

  • Pharmacy Customer Service Representative

    6 days ago

    Dallas, Texas, United States Rightway Inc Full time

    About RightwayRightway is a healthcare technology company on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. We are a front door to healthcare, giving patients the tools they need along...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States AQuity Solutions Full time

    Job Title: Customer Service RepresentativeThis is a challenging and rewarding role that requires excellent communication and problem-solving skills. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls from patients regarding their medical bills and accounts.Key Responsibilities:Communicate with patients via...

  • Customer Service Representative

    6 days ago

    Dallas, Texas, United States Sysco Full time

    Job Summary: As a Customer Service Representative at Sysco, you will be responsible for maintaining and increasing market share by satisfying existing and new customer needs and meeting management/department objectives.Key Responsibilities:Identify customer and department needs and satisfy them effectively.Maintain and develop assigned customer...

  • Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States Methodist Health System Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Methodist Health System. As a key member of our customer service team, you will be responsible for providing exceptional service to patients and their families, resolving issues in a timely and professional manner, and ensuring maximum patient...

Healthcare Customer Service Representative

2 months ago

Dallas, Texas, United States Sutherland Global Services Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Sutherland Global Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to incoming calls, and resolving customer inquiries in a timely and professional manner.

Key Responsibilities
  • Deliver exceptional customer service by responding to incoming calls and resolving customer inquiries
  • Provide accurate and timely information to customers regarding their accounts and services
  • Resolve customer complaints and issues in a professional and courteous manner
  • Work collaboratively with internal teams to resolve customer issues and improve customer satisfaction
  • Meet or exceed performance metrics and quality standards
Requirements
  • High school diploma or equivalent required
  • 1-2 years of experience in a customer service role, preferably in the healthcare industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance metrics
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
Preferred Qualifications
  • 1-2 years of experience in a medical office setting
  • 1-2 years of experience with healthcare insurance
  • Medicaid experience highly favored
  • 1-2 years of experience with billing or coding
  • 1-2 years of experience with back-end processing
What We Offer
  • Competitive pay rate of $17/hour
  • Medical, dental, and vision benefits
  • Paid training
  • Global Flexible Vacation Policy after training
  • Company-provided equipment
  • Advancement opportunities - 80% of our frontline leaders have been promoted from within
  • Monthly rewards and recognition programs
  • Employee Discounts
  • EAP and Health and Wellness programs including a personal trainer dedicated to Sutherland
  • Weekday schedule, Monday-Friday, 8AM-8PM EST