Customer Service Representative

4 weeks ago

Dallas, Texas, United States AQuity Solutions Full time
Job Title: Customer Service Representative

This is a challenging and rewarding role that requires excellent communication and problem-solving skills. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls from patients regarding their medical bills and accounts.

Key Responsibilities:

  • Communicate with patients via phone calls to resolve billing and account-related issues
  • Provide accurate and timely responses to patient inquiries regarding medical bills and accounts
  • Understand and adhere to all regulatory compliance areas, policies, and procedures, including HIPAA and compliance requirements
  • Provide excellent customer service and respond to patient concerns in a professional and courteous manner
  • Review and analyze insurance Explanation of Benefits to determine patient responsibility, adjustments, and write-offs

Requirements:

  • Excellent communication and problem-solving skills
  • Moderate computer proficiency, including working knowledge of Microsoft Office and/or Google Suite Tools
  • Ability to work in a fast-paced environment with multiple priorities and deadlines
  • Ability to work with minimal supervision and maintain confidentiality

Preferred Qualifications:

  • Experience in customer service (1 year)
  • Medical billing and/or revenue cycle management knowledge within a healthcare-related field (1 year)
  • On-site patient contact center (call center) experience (1 year)

Compensation and Benefits:

The pay range for this position is $17.50 per hour. Pay is based on several factors, including current market conditions, location, education, work experience, certifications, etc. IKS Health offers a competitive benefits package, including healthcare, 401k, and paid time off, subject to eligibility requirements for full-time employees.

IKS Health is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

  • Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations across the country. Our team of certified technicians repair over 1,000 garage doors every day, and we also sell and install a wide selection of garage doors and garage door openers.Job SummaryWe are seeking a highly skilled and...

  • Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations across the country. We are committed to delivering exceptional customer service and providing a safe and reliable experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...

  • Customer Service Representative

    1 week ago

    Dallas, Texas, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations nationwide. We pride ourselves on our commitment to customer satisfaction and our team of professional and certified technicians.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service...

  • Customer Experience Representative

    1 month ago

    Dallas, Texas, United States Service King Full time

    Job Title: Associate Customer Experience RepresentativeAt Service King, we are seeking a highly skilled and customer-focused Associate Customer Experience Representative to join our team. As a key member of our operations team, you will play a critical role in delivering exceptional customer service and ensuring a seamless repair experience for our...

  • Customer Service Representative

    1 week ago

    Dallas, Texas, United States Marshalls Full time

    Customer Service RepresentativeAt Marshalls, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for providing exceptional customer service and supporting our store culture through honesty, integrity, and respect. You'll accurately ring customer purchases and returns, and count...

  • Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    2 weeks ago

    Dallas, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Preston Rd., we're looking for a talented Customer Service Representative to join our team.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemCreate a great customer experience by cleaning, preparing, and maintaining the...

  • Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States CornerStone Staffing Full time

    Customer Service Representative Job DescriptionCornerStone Staffing is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through incoming calls and emails.Key Responsibilities:Handle customer inquiries and resolve...

  • Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States Medix Full time

    Job Title: Customer Service RepresentativeMedix is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide timely...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States TMG Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Communicate with customers to identify their needs and provide solutionsProcess...

  • Customer Service Representative

    1 week ago

    Dallas, Texas, United States MCI Military Recruitment Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...

  • Customer Service Representative

    4 days ago

    Dallas, Texas, United States Triumph Financial Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Triumph Financial. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone and email interactions.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide timely and...

  • Customer Service Representative

    3 days ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone, email, and chat support.Key Responsibilities:Handle customer...

  • Customer Service Representative

    5 days ago

    Dallas, Texas, United States Western Union Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Western Union. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:* Provide customer service...

  • Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States ValorVIP Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ValorVIP. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    1 week ago

    Dallas, Texas, United States ValorVIP Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ValorVIP. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and issues, and ensuring that our clients receive...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States ValorVIP Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ValorVIP. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Brookfield Properties Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Provide timely...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our commercial and public sector clients.Key Responsibilities:Handle inbound customer calls in a...