Sales & Customer Service Representative

10 hours ago


Williston, Vermont, United States Massage Envy Full time
About the Role

We're seeking a highly motivated and customer-focused Sales & Customer Service Associate to join our team at Massage Envy. As a key member of our sales team, you will play a vital role in delivering an exceptional experience for our clients and driving business growth.

Key Responsibilities
  • Provide outstanding customer service and ensure a positive experience for every client
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Wellness Program, and encouraging homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach
What We Offer
  • A competitive hourly base pay plus bonuses and commissions
  • An employee referral bonus program
  • An Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • Earn free and discounted massage, skincare, or stretch services
  • 25-40% off all products
Requirements
  • A high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • A supporter of total body care with a general knowledge of massage and skin care services (preferred)
Our Culture
  • Trained leadership that is invested in your success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

If you're ready to join a growing community with experienced professionals who share your passion for delivering exceptional customer experiences, we can't wait to meet you.


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