Sales & Customer Service Representative
10 hours ago
We're seeking a highly motivated and customer-focused Sales & Customer Service Associate to join our team at Massage Envy. As a key member of our sales team, you will play a vital role in delivering an exceptional experience for our clients and driving business growth.
Key Responsibilities- Provide outstanding customer service and ensure a positive experience for every client
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- A competitive hourly base pay plus bonuses and commissions
- An employee referral bonus program
- An Employee Assistance Program
- A flexible schedule for a better work/life balance
- In-depth product and service training
- Earn free and discounted massage, skincare, or stretch services
- 25-40% off all products
- A high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- A supporter of total body care with a general knowledge of massage and skin care services (preferred)
- Trained leadership that is invested in your success
- Award programs (like Sales Associate of the Year)
- A caring community that strives to celebrate individuality and share knowledge
If you're ready to join a growing community with experienced professionals who share your passion for delivering exceptional customer experiences, we can't wait to meet you.
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Sales and Customer Service Representative
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Sales and Customer Service Representative
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Customer Service Representative
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