Community Center Floor Supervisor

6 hours ago


Olathe, Kansas, United States Olathe Full time

Job Summary

The Olathe Community Center Floor Supervisor plays a vital role in maintaining a dynamic and functional community space. If you are passionate about community engagement, enjoy collaborating within diverse teams, and are committed to providing exceptional service, we encourage you to apply.

Key Responsibilities

  • Oversee the daily operations of the community center, ensuring a safe, clean, and welcoming environment for visitors.
  • Assist in the execution of community events and recreational programs, collaborating with other staff members and external clients to ensure event spaces are prepared and equipped according to their needs.
  • Support a team of fitness, aquatics, customer service, and other staff members, ensuring members, guests, and staff in each area are adhering to facility guidelines and implementing policies to enhance the safety and security of staff and visitors.
  • Utilize registration software to process and reconcile transactions, ensuring accuracy and promptness, and facilitate a positive experience for visitors by maintaining high standards of customer service.
  • Serve as the primary point of contact for members and guests, promptly and professionally addressing their inquiries, concerns, and feedback, and handle and resolve conflicts or complaints in a timely and effective manner.

Qualifications

Experience: Previous supervisory experience in a community recreation center, fitness facility, or similar environment is preferred. Must have a strong understanding of facility operations, safety protocols, and customer service principles, along with excellent communication and interpersonal skills and a willingness to collaborate within a diverse team.

Education: A high school diploma or equivalent is required. Additional education or certifications in facility management or related fields is preferred.

Licenses & Certifications: Current First Aid, CPR, and AED certifications, or the ability to obtain within the first 30 days.



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