Engagement Specialist

2 hours ago


Joliet, Illinois, United States AUNT MARTHAS HEALTH AND WELLNESS INC Full time
Job Summary

Aunt Martha's Health and Wellness is seeking a highly motivated Engagement Specialist to join our team. In this role, you will play a critical part in retaining ICBS participants by identifying barriers and developing plans for service continuation.

Key Responsibilities
  1. Communicate with participants and guardians to understand their needs and concerns.
  2. Review participant files to gather accurate follow-up information.
  3. Develop and implement plans to address participant and guardian complaints, barriers, or concerns.
  4. Collaborate with ICBS staff to coordinate intakes and follow-up sessions.
  5. Participate in ICBS events and outreach activities.
  6. Compile and maintain data reports related to participant and guardian complaints, barriers, or concerns.
  7. Build positive relationships with participants and guardians.
Requirements

To be successful in this role, you must have a high school diploma or equivalent and one to two years of experience working with at-risk youth. A bachelor's degree is preferred. You must also be available to work evenings and weekends and be flexible in scheduling. This position requires travel within the ICBS service areas for meetings and community events.

What We Offer

Aunt Martha's Health and Wellness is an equal opportunity employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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