Current jobs related to Appointment Scheduler - East Saint Louis, Illinois - TOUCHETTE

  • Licensed Practical Nurse Float Position

    2 weeks ago

    East Saint Louis, Illinois, United States So IL Health Care Foundation Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse to join our team at So IL Health Care Foundation. As a key member of our healthcare team, you will provide high-quality patient care and support our mission to deliver exceptional healthcare services.Key ResponsibilitiesAssist healthcare providers with patient office visits, including rooming...

  • Program Coordinator

    5 days ago

    East Saint Louis, Illinois, United States Urban League of Metropolitan St. Louis Full time

    Job SummaryThe Urban League of Metropolitan St. Louis is seeking a highly motivated individual to support the Save Our Sons Illinois office as a Program Assistant. This role will perform various clerical duties, including receiving and evaluating inquiries, providing information and assistance, scheduling appointments, and maintaining calendars and...

  • Patient Registration Coordinator

    5 days ago

    East Saint Louis, Illinois, United States So IL Health Care Foundation Full time

    Job DescriptionAs a key member of our team, the Patient Registration Clerk will be responsible for providing exceptional customer service to patients and families. This role involves handling a high volume of calls, scheduling appointments, and verifying patient information.Key Responsibilities:Provide superior service to all customers.Handle a high volume...

  • After-school Transportation Provider in Saint Clair, MO

    2 weeks ago

    East Saint Louis, Illinois, United States Wyndy LLC Full time

    bJob Title:/b After-school Transportation Provider in Saint Clair, MObrbrbJob Summary:/b We are seeking a reliable and trustworthy driver to provide safe transportation for children in Saint Clair, MO.brbrbResponsibilities:/bbrbr* Ensure safe travel to and from activities, appointments, and homebr* Maintain a clean driving record and reliable vehiclebr*...

  • Case Manager Assistant

    2 weeks ago

    East Saint Louis, Illinois, United States So IL Health Care Foundation Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Case Manager Assistant to join our team at So IL Health Care Foundation. In this role, you will provide interim case management services for children in the legal care and custody of the Illinois Department of Children and Family Services.Key ResponsibilitiesRequest, obtain, and send medical...

  • Intermodal Operations Coordinator

    1 week ago

    East Saint Louis, Illinois, United States FGM Logistics LLC Full time

    Job DescriptionAt FGM Logistics LLC, we are seeking a highly skilled Freight Dispatcher to join our team. As a key member of our operations department, you will be responsible for coordinating the on-time pick-up and delivery of loads, ensuring the success of our company's operations.Key Responsibilities:Coordinate with drivers to ensure all loads are...

  • Community Health Advocate

    2 weeks ago

    East Saint Louis, Illinois, United States So IL Health Care Foundation Full time

    Job SummaryWe are seeking a highly motivated and compassionate Community Health Worker to join our team at the So IL Health Care Foundation. As a Community Health Worker, you will play a vital role in establishing connections between community residents, healthcare providers, and social service agencies to improve life circumstances and health outcomes.Key...

  • Spa Associate

    2 weeks ago

    East Saint Louis, Illinois, United States Hand & Stone - Upper St. Clair & McMurray Full time

    Job Description:Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.Responsibilities:Meet membership sales goalsDetailed knowledge of the menu of services...

  • Staff Assistant

    5 days ago

    East Saint Louis, Illinois, United States Wexford Health Sources Full time

    Job SummaryThe Staff Assistant will provide administrative support to the healthcare team at Wexford Health Sources. This role will involve performing clerical duties, preparing reports, and maintaining filing systems.Key ResponsibilitiesPerform clerical duties, including data entry and record-keepingPrepare and type reports, correspondence, and other...

  • Spa Associate

    6 days ago

    East Saint Louis, Illinois, United States Hand & Stone - Upper St. Clair & McMurray Full time

    Job Title: Spa AssociateAbout Us:Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.Job Description:We are seeking a Spa Associate to join our team at Hand...

  • Administrative Coordinator-BHU

    5 days ago

    East Saint Louis, Illinois, United States TOUCHETTE Full time

    Job DescriptionAt Touchette Regional Hospital, we are seeking an experienced Administrative Coordinator-BHU to join our team. This role will provide administrative support to the Behavioral Health Unit and Leadership team, ensuring the smooth operation of the department.Key Responsibilities:Coordinate workflow and activities within the Behavioral Health...

  • Dental Office Coordinator

    6 days ago

    East Peoria, Illinois, United States Secure Dental Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Dental Receptionist to join our team at Secure Dental. As the face of our practice, you will be responsible for greeting patients, managing incoming calls, and scheduling appointments. Your excellent communication skills and ability to maintain confidentiality will be essential in providing...

  • Insurance Sales Associate

    1 week ago

    Saint David, Illinois, United States Dee Clark - State Farm Agent Full time

    Are you a customer-focused individual looking for a challenging role in sales? As an Insurance Sales Associate with Dee Clark - State Farm Agent, you will have the opportunity to establish relationships with customers and educate them about insurance options. Your responsibilities will include developing leads, scheduling appointments, and identifying...

  • Flexible Assistant

    1 week ago

    East Moline, Illinois, United States Wyndy LLC Full time

    We are seeking a reliable and adaptable individual to support our team as a Flexible Assistant. This role offers a great opportunity to work in a dynamic and varied environment, providing essential support across various tasks and projects.Key Responsibilities:Provide general assistance to the team in day-to-day operationsAssist with administrative tasks...

  • Administrative Assistant

    5 days ago

    East Peoria, Illinois, United States Illinois Central College Full time

    Job SummaryThe TRIO SSS Administrative Assistant provides administrative support to the TRIO SSS Program at Illinois Central College. This role requires a friendly and professional demeanor, with excellent communication and organizational skills.Key ResponsibilitiesAssist with preparing team meetings, reports, and presentations.Manage program databases,...

  • Insurance Sales Professional

    6 days ago

    East Peoria, Illinois, United States P & C Experts Full time

    Job OverviewAs a key member of our team at P & C Experts, you will play a vital role in providing exceptional customer service and sales support. Your primary responsibility will be to establish and maintain strong relationships with customers, identifying their insurance needs and providing tailored solutions.Key Responsibilities Establish customer...

  • Customer Service Representative

    4 weeks ago

    East Peoria, Illinois, United States Uftring Auto Mall Full time

    About Uftring Auto GroupThe Uftring Auto Group is a leading automotive dealership group in Illinois, consisting of eleven franchises across six car dealerships. Our organization offers a wide range of opportunities for growth and development in various fields, including sales, service, finance, and insurance.Job SummaryWe are seeking a highly skilled and...

  • Home Care Assistant

    3 weeks ago

    East Peoria, Illinois, United States Addus HomeCare Full time

    Join Our Team as a Home Care AideWe are seeking compassionate and reliable individuals to join our team as Home Care Aides. As a Home Care Aide, you will provide essential support to our clients, enabling them to maintain their independence and quality of life.About the RoleAs a Home Care Aide, your responsibilities will include:Assisting with personal care,...

  • Assistant Clinical Director

    1 month ago

    East Moline, Illinois, United States Lighthouse Autism Center Full time

    Job OverviewLighthouse Autism Center is seeking a highly skilled and dedicated Board Certified Behavior Analyst (BCBA) to fill the role of Assistant Clinical Director. This position offers a unique opportunity for professional growth and development within a dynamic and compassionate team.Key ResponsibilitiesMaintain a caseload of learners while supporting...

  • Dental Office Receptionist

    4 weeks ago

    East Peoria, Illinois, United States Secure Dental Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Dental Receptionist to join our team at Secure Dental. As the first point of contact for patients, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth patient experience.Key ResponsibilitiesGreet patients in a friendly and...

Appointment Scheduler

2 months ago

East Saint Louis, Illinois, United States TOUCHETTE Full time
Job Overview

Position Summary:

The Appointment Scheduler – Insurance Verification Specialist plays a crucial role in the healthcare process by ensuring the timely pre-certification, scheduling, and pre-registration of outpatient services across various departments. This position involves effective communication with both departments and medical offices, ensuring that all scheduled appointments are managed efficiently. The specialist is responsible for generating and distributing printed schedules, as well as answering inquiries related to testing and procedures, directing patients to the appropriate resources when necessary. Adherence to established protocols for scheduling and financial information collection is essential.

Key Responsibilities:

  • Facilitates the scheduling of medical procedures for patients, ensuring alignment with the appropriate healthcare provider and time/location availability using designated scheduling systems.
  • Handles the scheduling and pre-registration of approximately 20 patients daily.
  • Conducts pre-procedure calls to confirm appointment details with patients.
  • Provides comprehensive and accurate information to patients regarding preparation for tests, arrival times, and other necessary directions; addresses patient inquiries effectively.
  • Secures precertification and pre-authorization as mandated by Medicare, Medicaid, and other third-party payers.
  • Acts as a financial advocate for patients without insurance coverage.
  • Pre-registers patients by ensuring their records are current and accurate, making necessary updates in the system.
  • Inputs confidential health and financial information into the computerized system with a high degree of accuracy.
  • Collects payments from patients, applies these payments to accounts, and reconciles daily financial reports.
  • Ensures the Medicare Secondary Payer Questionnaire is completed accurately based on patient responses and adjusts Medicare payment sequences as needed.
  • Verifies insurance eligibility for each patient and updates records to reflect any changes or discrepancies.
  • Confirms charity eligibility for self-pay patients meeting hospital criteria and discusses outcomes with them.
  • Collaborates with hospital staff to maintain a cohesive approach to patient care.
  • Performs additional duties as assigned.

Qualifications:

Education:

  • High school diploma or GED equivalent is required.

Experience:

  • Preferred experience of at least 6 months in an office or clerical role.
  • Experience in scheduling or registration within a healthcare environment is preferred.

Skills and Competencies:

  • Typing proficiency of at least 40 words per minute.
  • Strong understanding of health insurance processes and medical terminology.
  • Excellent interpersonal communication skills, with the ability to engage effectively with patients, their families, and the public.

Physical Requirements:

  • Ability to sit or stand for extended periods.
  • Willingness to wear personal protective equipment (PPE) as required.
  • Capability to use hands for various tasks, including typing and handling objects; must be able to reach, climb, balance, stoop, kneel, and talk or hear.
  • Occasional lifting or moving of up to 25 pounds may be required.
  • Specific vision abilities necessary for the role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Employment Classification:
This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), entitling employees to overtime pay for hours worked beyond 40 in a workweek, in accordance with applicable regulations.

Equal Employment Opportunity:
Touchette Regional Hospital is an equal opportunity employer, committed to providing fair employment opportunities to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by law. This policy applies to all aspects of employment, including hiring, promotion, termination, and training.