Dental Office Receptionist

5 days ago


East Peoria, Illinois, United States Secure Dental Full time
Job Summary

We are seeking a highly organized and detail-oriented Dental Receptionist to join our team at Secure Dental. As the first point of contact for patients, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth patient experience.

Key Responsibilities
  • Greet patients in a friendly and professional manner, answering questions and addressing concerns
  • Manage patient appointments, scheduling, and adjustments to maximize patient care and practice profit targets
  • Process patient registration, verify insurance benefits, and maintain accurate patient records
  • Communicate financial options, process payments, and reconcile daily transactions
  • Maintain a clean and organized front desk and reception areas, adhering to infection control standards
  • Participate in internal meetings, complete required training, and perform other related duties as assigned by management
Requirements
  • High school diploma or equivalent required; 1 year of front desk experience in a medical or dental office preferred
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment
  • Proficient in MS Office Suite, Windows, and Google Suite; experience with dental software a plus
  • Ability to maintain confidentiality, handle sensitive information, and work in a fast-paced environment
What We Offer
  • Competitive salary and benefits package, including health insurance and 401(k) retirement plan
  • Paid time off and opportunities for professional growth and development
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration


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