Business Systems Analyst Senior

5 days ago


Scottsdale, Arizona, United States Discount Tire Full time
Overview

Discount Tire is a company that values its employees and celebrates their spirit with pride and enthusiasm. With over 60 years of growth, we are now in our best time to join us. We are expanding our locations every year and seeking qualified individuals to contribute to our growth.

We promote from within, both in retail and corporate operations. As a company that values its employees, we offer opportunities for advancement and professional growth.

Job Summary

The Business Systems Analyst Senior will assist in analyzing software requirements, procedures, and problems to automate new or enhance existing software applications/systems. This role will collaborate with business partners to understand software needs and define requirements, translate requirements into technical solutions, and provide recommendations and contingency plans.

Key Responsibilities
  • Collaborate with business partners to understand software needs and define requirements
  • Translate requirements into technical solutions
  • Provide recommendations and contingency plans
  • Document business requirements and capabilities into Business and Technical Design Documents, use cases, and stories
  • Lead planning sprints, workshops/design sessions to envision and assess business needs, features, and desired capabilities
  • Capture, document, and design business, application, and data workflows
  • Collaborate with Quality Assurance (QA), developers/engineers, and architects to align solutions, identify dependencies, and ensure functional results
  • Conduct feasibility and impact analysis; identify cross-project, application, or business unit dependencies; provide solutions to mitigate risk; develop contingency plans for potential impacts
  • Mentor Business Systems Analyst I and II
  • Stay current on the latest industry technologies, trends, and strategies
  • Assist employees, vendors, or other customers by answering questions related to IT Business Systems Analysis processes, procedures, and services
Qualifications

This position requires a minimum of five years of business analysis experience, including an advanced understanding of the software development life cycle, requirement modeling, and process mapping techniques, non-relational file structures, system design, analysis, and development methodologies, and quality assurance testing methodologies.

Strong knowledge base of ServiceNow software - ITSM, Asset Management, HR Onboarding (a plus), Agile. Experience as a scrum master, daily triage, and 1st response, and dealing with weekly agile responsibilities. Knowledge of change methodologies and CAB meetings. Maintain documentation on projects.

Experience preparing and/or executing business and technical requirements, specifications, user manuals, test plans, test scripts, and test cases is also necessary.

Advanced level computer experience, including skills in Microsoft Word, Excel, PowerPoint, Project, and Visio, is necessary.

Educational Requirements

This position requires a Bachelor's Degree in Computer Science, Information Technology, or related field.

Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.



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