Cleanliness Specialist
4 weeks ago
Job Summary:
The Housekeeper will perform a variety of cleaning duties to maintain the cleanliness and organization of guest rooms and common areas. This role is responsible for ensuring a high level of cleanliness and customer satisfaction.
Key Responsibilities:
- Cleaning and Maintenance:
- Clean and disinfect guest rooms, including bathrooms and kitchens.
- Make beds and change linens as needed.
- Restock linens, toiletries, and cleaning supplies.
- Empty trash and recyclables from guest rooms and common areas.
- Housekeeping Operations:
- Operate housekeeping equipment, such as vacuum cleaners and carpet shampooers.
- Use cleaning chemicals and supplies safely and effectively.
- Report any maintenance or repair issues to the facilities team.
- Customer Service:
- Provide excellent customer service to guests, responding to their needs and concerns.
- Ensure guest rooms are clean and ready for occupancy.
- Address any guest complaints or issues promptly and professionally.
Requirements:
- Education:
- High school diploma or equivalent preferred.
- Experience:
- No prior experience required, but a willingness to learn and take direction is essential.
Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer.
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