Cleanliness Specialist

4 weeks ago


Asheville, North Carolina, United States Crestline Hotels and Resorts Full time

Job Summary:

The Housekeeper will perform a variety of cleaning duties to maintain the cleanliness and organization of guest rooms and common areas. This role is responsible for ensuring a high level of cleanliness and customer satisfaction.

Key Responsibilities:

  • Cleaning and Maintenance:
    • Clean and disinfect guest rooms, including bathrooms and kitchens.
    • Make beds and change linens as needed.
    • Restock linens, toiletries, and cleaning supplies.
    • Empty trash and recyclables from guest rooms and common areas.
  • Housekeeping Operations:
    • Operate housekeeping equipment, such as vacuum cleaners and carpet shampooers.
    • Use cleaning chemicals and supplies safely and effectively.
    • Report any maintenance or repair issues to the facilities team.
  • Customer Service:
    • Provide excellent customer service to guests, responding to their needs and concerns.
    • Ensure guest rooms are clean and ready for occupancy.
    • Address any guest complaints or issues promptly and professionally.

Requirements:

  • Education:
    • High school diploma or equivalent preferred.
  • Experience:
    • No prior experience required, but a willingness to learn and take direction is essential.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer.



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