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Service Solutions Representative
2 months ago
Position Overview:
As a Customer Service Representative at Sunbelt Rentals, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support.
Company Overview:
Sunbelt Rentals is committed to being the premier choice in the equipment rental sector. We offer a comprehensive range of equipment, from pumps to scaffolding, all backed by a knowledgeable and friendly team. Our employees are our most valuable asset, and we pride ourselves on delivering not just equipment, but also expertise and service that set us apart from the competition.
Key Responsibilities:
- Assist customers with their equipment rental needs through both phone and in-person interactions.
- Understand customer requirements and provide tailored solutions to meet their needs.
- Process orders efficiently while maintaining a high level of customer satisfaction.
- Utilize strong administrative skills to manage customer accounts and inquiries.
Qualifications:
- High School diploma or GED is required.
- A valid driver's license is necessary.
- Familiarity with various types of construction and industrial tools and equipment is preferred.
Skills and Abilities:
- Previous experience in the equipment rental industry is advantageous.
- Strong customer service and communication skills are essential.
- Proficient computer and administrative skills are required.
- Bilingual candidates may be preferred in certain locations.
Physical Requirements:
This role may require physical activities such as bending, lifting (up to 50 pounds), and working in various environments, both indoors and outdoors.
Equal Opportunity Employer:
Sunbelt Rentals is an Equal Opportunity Employer, welcoming applications from all qualified individuals.
