Patient Access Representative II

2 weeks ago


IL United States NorthShore University HealthSystem Full time

Transformative Patient Experiences

We are seeking a skilled Patient Access Representative II to join our team at NorthShore University HealthSystem. As a key member of our healthcare delivery system, you will play a vital role in providing access to quality care for our patients.

Key Responsibilities:

  • Act as an internal/external resource for all customer groups, providing access to healthcare services in accordance with established policies.
  • Identify payment sources for all services provided, assist in collecting payments, and triage patients or their representatives for financial counseling.
  • Maintain accurate electronic medical records and adhere to all internal and governmental/regulatory compliance expectations.

Requirements:

  • Education: High school diploma or equivalent required; college degree preferred.
  • Certification: N/A.
  • Experience: One-year customer service experience in a healthcare or health insurance related field required.
  • Unique or Preferred Skills: Basic knowledge of medical terminology and insurance industry terminology preferred.

Benefits:

  • Career Pathways to Promote Professional Growth and Development.
  • Various Medical, Dental, Pet and Vision options.
  • Tuition Reimbursement.
  • Free Parking.
  • Wellness Program Savings Plan.
  • Health Savings Account Options.
  • Retirement Options with Company Match.
  • Paid Time Off and Holiday Pay.
  • Community Involvement Opportunities.

At NorthShore University HealthSystem, we are committed to delivering transformative patient experiences and expert care close to home. Our team of over 25,000 employees and 6,000 physicians strive to provide vibrant, community-connected care to our patients. If you are passionate about delivering exceptional patient care and are looking for a rewarding career opportunity, we encourage you to apply for this role.



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