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Technical Systems Specialist

2 months ago

Huntsville, Alabama, United States BryceTech Full time
Job OverviewCompany Overview

BryceTech collaborates with technology and research clients to achieve mission and business objectives since its inception. By integrating core strengths in analytics and engineering with specialized knowledge, BryceTech supports government entities, Fortune 500 companies, and investors in managing intricate programs, developing IT solutions, and predicting essential outcomes. We provide clients with proprietary, research-driven models that facilitate evidence-based decision-making. BryceTech fosters a culture of collaboration and partnership with its clients. BryceTech is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Position Summary

The Marshall Operations Systems, Services, and Integration (MOSSI) contract presents an outstanding opportunity for a Technical Systems Specialist to assist NASA Marshall Space Center's Huntsville Operations Support Center (HOSC).

The HOSC operates as a control center for various NASA programs and projects, uniquely structured to enable remote management of on-orbit ISS experiments and tests by NASA and their partner scientists. Data generated from these experiments is collected and archived by the HOSC for subsequent analysis. The systems at HOSC are also utilized to gather, store, and analyze ground-generated data from similar experiments associated with NASA's Artemis initiatives.

The HOSC's infrastructure comprises several hundred servers employing virtualization and containerization technologies. MOSSI oversees a comprehensive data storage system utilizing tools such as Dell Isilon. Most of the tools utilized by HOSC clients are developed internally by MOSSI's Software Development team, tailored to meet the specific needs of payload (experiment) developers.

MOSSI Technical Systems Specialists are expected to gain a thorough understanding of the IT systems and custom software utilized at the HOSC. The selected candidate will engage in a dynamic team environment, collaborating with NASA customers and users, including commercial and international partners, to capture and negotiate requirements, user stories, and operational concepts, subsequently guiding those change requests through the systems engineering lifecycle. Exceptional interpersonal and communication skills, both verbal and written, are essential for effective customer interactions. Strong initiative, teamwork, and problem-solving abilities are also crucial.

Key Responsibilities:
  • Collaborate effectively with NASA customers, users, and commercial and international partners to capture and negotiate requirements, user stories, and operational concepts, driving change requests through the systems engineering lifecycle.
  • Work closely with the MOSSI Principal Architect and Principal Network Architect, along with Procurement, Systems Engineers, Systems Administrators, Software Engineers, System Testers, Ground Operators, and Project Leads to facilitate changes across all components of these complex systems.
  • Conduct high-level requirement assessments and facilitate detailed evaluations performed by the MOSSI technical teams.
  • Develop and maintain schedules for work components.
  • Create and/or update all documentation for design and change instruments, emphasizing attention to detail.
  • Draft vendor specifications for necessary hardware and storage systems. Review vendor proposals to ensure they meet the specified requirements.
  • Perform analyses, assessments, trade studies, requirements allocation, and interface definition studies to translate customer requirements into hardware and software specifications.
  • Provide systems engineering support to the MOSSI implementation teams.
Qualifications:

Education & Experience: This role requires robust skills in Systems Engineering, Information Technology, and Software Development. The ideal candidate will possess a BS degree or 10 years of relevant experience in one of these fields, demonstrating proficiency in Information Technology.

Essential Skills:
  • Ability to work independently with minimal supervision while professionally representing the MOSSI organization.
  • Highly motivated individual eager to learn and apply new concepts, tools, and software.
  • Strong verbal and written communication skills, particularly in collaboration with other organizations.
  • Demonstrated personal initiative.
  • Effective problem-solving and troubleshooting abilities.
  • Capability to work efficiently in a team environment.
  • Excellent interpersonal and communication skills, both verbal and written, are required for customer interactions.

Preferred Skills:
  • Experience with ServiceNow or similar ITIL workflow tools.
  • Familiarity with various aspects of the systems engineering lifecycle, including requirements analysis, design, and documentation.
  • Experience with agile development methodologies.
  • Knowledge of SANs, Kubernetes containers, VPNs, and distributed systems.
  • Experience with DOORS Next Generation requirements management tool.
  • Familiarity with EXSI servers with VM instances, LANs, wireless networks, firewalls, Linux and Windows operating systems, Intel-based systems, etc.
Additional Information:

BryceTech provides a comprehensive benefits package, including competitive salary, a robust health plan encompassing dental and vision coverage, company-paid life and disability insurance policies, a 401(k) plan with company matching, and an educational reimbursement program.

All information will be kept confidential in accordance with EEO guidelines.