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Facilities Ambassador
2 months ago
Job Summary
We are seeking a highly detail-oriented and customer-focused Public Area Attendant to join our team at Westgate Resorts. As a Public Area Attendant, you will play a vital role in maintaining a clean and welcoming environment for our guests.
Key Responsibilities
- Take ownership of cleaning and maintaining offices in the lobby and sales areas, ensuring a high level of cleanliness and organization.
- Collaborate with the facilities team to identify opportunities for improving cleanliness and guest satisfaction, contributing to a positive and memorable experience for our guests.
- Monitor and replenish supplies in stock closets, ensuring that everything is readily available and easily accessible for our staff and guests.
- Perform sweeping, mopping, and vacuuming to keep floors and carpets in pristine condition, maintaining a clean and safe environment.
- Keep all glass and mirror surfaces spotless, enhancing the overall aesthetics and creating a welcoming atmosphere.
- Empty ashtrays and dispose of trash in public areas promptly, maintaining a clean and hygienic environment.
- Diligently clean and disinfect all public bathrooms to ensure a high level of hygiene and cleanliness.
- Regularly restock essential items such as toilet paper and paper towels for the convenience of our guests, demonstrating a commitment to guest satisfaction.
- Dust and maintain cleanliness in all public areas, creating a welcoming and comfortable environment for our guests.
- Be open to performing additional tasks and responsibilities as assigned, demonstrating flexibility and a willingness to adapt to changing needs.
Requirements
- High school diploma or equivalent required.
- Previous experience in a facilities or customer service role preferred.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods.