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Administrative Support Specialist
2 months ago
Position: Administrative Support Specialist
Fink's Jewelers is seeking a dedicated full-time Administrative Support Specialist to join our team. The ideal candidate will demonstrate exceptional organizational skills, be adept in Microsoft Office applications, and exhibit a strong commitment to customer service excellence.
Key Responsibilities
- Facilitate sales operations by managing all necessary functions on the POS system, including processing various sales, layaways, and special orders.
- Create and maintain comprehensive client records, as well as files for special orders and layaways.
- Oversee incoming and outgoing inventory transfers in accordance with corporate guidelines to ensure effective inventory management.
- Prepare documentation and packages for shipping and mailing.
- Receive and process items for repair, communicate estimates to customers, and follow up on completion and shipping timelines.
- Address customer inquiries both in-person and via telephone.
- Utilize the company’s ERP software to investigate transactions.
- Perform additional tasks as assigned.
About Fink's Jewelers
Founded in 1930 by Nathan Fink, Fink's Jewelers is a family-owned business now in its third and fourth generation. Our commitment to outstanding customer service remains at the heart of our operations. With a legacy that began in Roanoke, Virginia, we have expanded to include multiple locations across Virginia, North Carolina, and Tennessee. Recognized as one of America's "Top 50" jewelers, we pride ourselves on our traditions and value our exceptional team members. Join us as we strive to be the preferred jeweler in every community we serve.
Employee Benefits
- Comprehensive Dental Insurance
- Employee Discounts
- Flexible Spending Accounts
- Health Insurance Coverage
- Health Savings Accounts
- Paid Short and Long-Term Disability
- Life Insurance Coverage
- Paid Holidays
- Paid Time Off
- Professional Development Opportunities
- Referral Incentive Programs
- Retirement 401K Plan
- Vision Insurance Options
- Voluntary Life Insurance