Administrative Support Specialist

2 weeks ago


Gilbert, Arizona, United States Serenity Healthcare, LLC Full time
Patient Services Associate

Location: Phoenix-Gilbert, AZ

Are you passionate about fostering connections with clients and providing exceptional service? Serenity Healthcare, LLC is in search of a dedicated Patient Services Associate for our Phoenix-Gilbert, AZ office. This role is pivotal in ensuring a positive experience for our patients, requiring outstanding communication and interpersonal skills. Your meticulous attention to detail and proactive mindset will play a crucial role in facilitating a seamless patient journey, creating a memorable impression for all who visit our facility.

Job Type: Full-time (3-13-hour shifts)

Trigger Warning: This position involves working with individuals experiencing significant emotional distress, including suicidal patients and those with PTSD.

Benefits
  • Opportunities for Career Growth
  • Comprehensive Medical, Vision, and Dental Insurance (Serenity covers 90% of your insurance premium)
  • Paid Time Off
  • 10 Major Holidays Off
  • 401k Plan
  • Employee Referral Incentives
Key Responsibilities
  • Update and confirm patient information during each visit.
  • Build rapport with patients by remembering their names, interests, and personal stories.
  • Address inquiries, alleviate concerns, and respect individual boundaries while being sensitive to unique challenges.
  • Ensure a supportive and compassionate patient experience.
  • Assist with various administrative tasks throughout the day.
Qualifications
  • High School Diploma or GED.
  • Strong verbal and written communication skills, along with basic math proficiency.
  • Demonstrated ability to manage multiple tasks in a dynamic environment.
  • Minimum of 1 year of full-time experience in customer service, reception, or a related field.
About Serenity Healthcare
Serenity Healthcare is at the forefront of healthcare technology, utilizing advanced medical devices to provide long-term solutions for patients, even when traditional treatments have not succeeded. Our commitment to evidence-based practices and proven outcomes drives us to empower patients to reclaim their lives through innovative healthcare approaches.

Learn More About Us
  • About Serenity Healthcare
  • Services Offered by Serenity
  • Patient Success Stories


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