Director of Patient Care Services

5 days ago


San Francisco, California, United States RuralMetro Full time
Rural/Metro seeks a seasoned Operations Field Supervisor to lead our team in San Francisco, CA. In this pivotal role, you will oversee the day-to-day operations of our ambulance services, ensuring seamless delivery of patient care. With a strong focus on quality, safety, and customer satisfaction, you will drive process improvements, provide coaching and guidance to field staff, and foster collaboration with cross-functional teams. To succeed in this position, you will require a unique blend of clinical expertise, leadership acumen, and operational savvy. If you are a strategic thinker with a passion for excellence, we invite you to explore this opportunity.

Key Responsibilities:
• Develop and implement strategies to enhance operational efficiency;
• Conduct thorough investigations into accidents and incidents;
• Collaborate with HR to address employee concerns and grievances;
• Foster relationships with key stakeholders, including fire departments, hospitals, and emergency management agencies;
• Maintain accurate records and reports to inform business decisions;
• Participate in community outreach and education programs;
• Stay up-to-date with industry developments and best practices;

Essential Qualifications:
• Advanced degree in Business, Healthcare, or related field;
• Proven track record of success in operations management;
• Strong analytical and problem-solving skills;
• Excellent communication and interpersonal skills;
• Current Paramedic certification;

Compensation Package:
We offer a salary range of $100,000 - $120,000 per year, as well as a comprehensive benefits package, including medical, vision, dental, 401(k), disability, FSA, HSA, EAP, vacation, and paid time off. Rural/Metro is an equal opportunity employer committed to diversity and inclusion.

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