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Customer Service Representative

2 months ago

Weatherford, Texas, United States Nation's Best Holdings LLC Full time
About Nation's Best Holdings LLC

At Nation's Best Holdings LLC, we're passionate about delivering exceptional customer experiences and fostering a culture of continuous improvement. Our team is dedicated to building strong relationships with our customers and communities, and we're seeking like-minded individuals to join our Weatherford, Texas location.

Job Summary

We're seeking a motivated and customer-focused Customer Service - Cashier/Sales Team Member to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service, processing transactions accurately, and promoting products to drive sales growth.

Key Responsibilities
  • Provide exceptional customer service by engaging with customers, greeting and thanking them, and assisting with their needs
  • Process transactions accurately and efficiently, adhering to proper cash handling procedures
  • Upsell and promote products to increase overall sales and enhance the customer experience
  • Highlight Do It Best reward program to customers, encouraging their participation to foster customer loyalty
  • Follow company standards and procedures to ensure efficient operations and meet customer expectations
  • Resolves customer issues with the support and guidance of management
  • Maintain a clean, organized, and safe work environment
Requirements
  • High school diploma or equivalent preferred
  • Proficiency in using computers and operating point-of-sale (POS) systems
  • Results-oriented with the ability to serve stores with humility and be a steward of Nation's Best's values
  • Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
  • Strong interpersonal skills with the willingness to consistently provide superior customer service skills
  • Physical ability to lift and carry items weighing 25-50 pounds, as well as perform tasks like bending, twisting, squatting, and reaching throughout the work shift
  • Availability to work a flexible schedule, including nights and weekends, to accommodate the needs of the business