Client Relationship Director
3 days ago
A Client Partner is responsible for building close relationships with a portfolio of clients by engaging and understanding needed strategies and objectives.
Main Responsibilities:- You will be the trusted advisor strategically driving the full cycle of projects from pursuit to delivery.
- Maintaining and expanding Slalom's footprint within your assigned account(s).
- Partnering with clients to help influence strategic business + technical direction and identify ways Slalom can come in to help them achieve business objectives.
- Maintaining a utilization target between 20-30%.
- Driving revenue responsibility between $20+MM (depending on client).
- Identifying opportunities for growth/maturation of Slalom offerings and sets the direction for that growth.
- Providing oversight and governance of sold/managed engagements.
- Driving business development with the proper information (creation of SOW), tools and subject matter expertise to sell engagements within the offering.
- Maintaining awareness of industry best practices and business levers for a particular client list and understands how Slalom Practice Areas interact.
- Overseeing technical project delivery quality assurance.
- Assigning tasks when resources are between projects.
- Facilitating client satisfaction surveys (where applicable).
- Managing project teams ranging from 2-10 consultants on-site.
- Responsible for staffing and utilization of team.
The compensation package includes an estimated base salary of $189,000 to $270,000 plus variable bonus.
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits such as meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability.
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