Sales and Service Expert

3 weeks ago


Coatesville, Pennsylvania, United States Witmer Public Safety Group Full time
About the Job

The Sales and Service Expert at Witmer Public Safety Group is responsible for driving retail sales through engagement of customers, providing exceptional service, and sharing product knowledge. This part-time position requires approximately 8-12 hours of on-site work per week, with a schedule including Thursday and Friday from 4pm-8pm and rotating Saturdays from 10am-2pm.

Job Responsibilities
  • Provide outstanding sales service to ensure high levels of customer satisfaction by greeting customers, assessing their needs, answering questions, offering assistance, suggesting items, and lending opinions.
  • Process POS (point of sale) purchases, orders, and returns.
  • Follow and achieve store's sales goals on a monthly, quarterly, and yearly basis.
  • Remain knowledgeable about products offered.
  • Assist with keeping the showroom stocked, organized, and arranged/displayed properly.
  • Comply with inventory control procedures.
  • Elevate complaints/issue to management.
Requirements
  • Proven work experience as a Retail Sales Associate or similar role, including hands-on experience with POS transactions.
  • Basic understanding of sales principles and customer service practices.
  • Proficiency in English.
  • Good Math skills.
  • Familiarity with inventory procedures.
  • Solid communication and interpersonal skills.
  • A friendly and energetic personality with a customer service focus.
  • Ability to perform under pressure and address complaints in a timely manner.
  • High School Diploma or general education degree (GED).
Estimated Salary

$18-$22 per hour, depending on experience.


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