Customer Support Associate

3 weeks ago


Coatesville, Pennsylvania, United States Precision Aviation Group Full time

Company Overview: Precision Aviation Group is a leader in the MRO industry for general aviation aircraft, providing maintenance, repair, and overhaul services.

About the Role: We are seeking a highly organized Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing exceptional customer service, supporting sales teams, and managing complex product lists.

Key Responsibilities:

  • Respond to customer inquiries via phone and email
  • Process orders and manage inventory
  • Maintain accurate records of customer interactions and transactions
  • Develop strong relationships with customers to drive sales growth and retention

Requirements:

  • 3-5 years of experience in customer service roles
  • Previous sales support experience with direct customer contact
  • Excellent communication, organizational, and analytical skills
  • Ability to work in a fast-paced environment with competing deadlines

What We Offer:

  • An estimated salary range of $55,000 - $70,000 per year, based on location and experience
  • A stable and growing organization with opportunities for professional development
  • A friendly and down-to-earth work environment


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