Hotel Guest Experience Coordinator
3 days ago
We are seeking a highly motivated and organized individual to fill the role of Guest Service Representative at Courtyard Newark Elizabeth. This role involves providing exceptional customer service to our guests, processing check-ins, and maintaining a positive and welcoming atmosphere at the front desk.
The ideal candidate will have a strong ability to multitask, excellent communication skills, and a passion for delivering exceptional customer service. They will also be able to work independently and as part of a team, and adapt to changing situations with ease.
Duties and ResponsibilitiesThe successful candidate will be responsible for:
- Providing exceptional customer service to our guests
- Processing guest check-ins and resolving any issues that may arise
- Operating the telephone switchboard station and responding to guest requests
- Maintaining accurate records and reports
To be successful in this role, you will need:
- A high school diploma or equivalent
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Physical stamina to stand for long periods and lift up to 25 pounds
$35,000 - $50,000 per year (based on location and experience)
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