Customer Experience Coordinator

4 days ago


Elizabeth, New Jersey, United States Round One Entertainment Inc. Full time
About the Role

We are seeking a talented and experienced Entertainment Supervisor to join our team at Round One Entertainment Inc. As an Entertainment Supervisor, you will play a crucial role in ensuring that our entertainment center operates smoothly and efficiently, providing exceptional customer service to every guest.

Key Responsibilities:
  • Customer Service: Provide top-notch customer service to ensure guest satisfaction and loyalty.
  • Team Management: Supervise and train staff members to deliver exceptional customer service, manage cash handling, and maintain a clean and welcoming atmosphere.
  • Operations: Monitor and control operational expenses, including inventory management and waste reduction.
Requirements:
  • Education: High school diploma or equivalent required; post-secondary education in hospitality or a related field preferred.
  • Experience: Minimum 1-2 years of experience in a supervisory role, preferably in the food and beverage industry.
  • Skills: Strong communication and leadership skills, ability to multitask, and attention to detail.

Annual salary: $62,000 - $72,000, depending on experience and qualifications. Our comprehensive benefits package includes paid time off, medical and dental insurance, and a 401(k) plan with company matching.



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