Mobile Associate

3 days ago


Philadelphia, Pennsylvania, United States T-Mobile Full time
Job Overview

As a Mobile Associate at T-Mobile, you will be part of a dynamic Retail Team of Experts, bringing the T-Mobile brand to life. You will be a brand ambassador, building energy and excitement around our products and services.

You will be passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

Key Responsibilities
  • Build proficiency in serving and selling to customers, providing a world-class customer experience and building loyalty.
  • Explore individual needs and provide hands-on demonstrations of the latest technology.
  • Side-by-side selling to find personalized solutions for customers.
  • Approach service and sales needs with composure, integrity, and compassion.
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred (Required)
Benefits

T-Mobile offers a competitive base salary and compensation package, including a 401(k) and employee stock purchase plan. You will also have access to free, year-round money coaches and multiple wealth-building opportunities.

As a Mobile Associate, you will be eligible for on-the-job training and incentive pay while completing training milestones. Once completed, you will promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year.

All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. You will also be eligible for an Annual Stock Grant and access to commuter and transit programs.

About T-Mobile

T-Mobile is an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and valued.

We are a company that is passionate about helping our employees grow in their careers and providing opportunities for advancement.



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