Family Care Specialist

2 weeks ago


Lawrence, Kansas, United States The Community Group Full time
Job Details

**Job Summary**

The Community Group is seeking a skilled Family Specialist to provide child care information and referrals to parents, technical support to child care providers, and maintain current provider information on the database.

**Responsibilities:**

* Counsel eligible consumers about guidelines to secure child care financial assistance (CCFA)
* Calculate CCFA intake and eligibility for consumers;
* Issue child care financial assistance subsidies
* Manage a caseload of consumers;
* Maintain accurate records related to consumers;
* Counsel child care programs looking for technical assistance in the provision of CCFA;
* Use of proprietary software
* All other duties as assigned by your supervisor.

**Requirements:**

* Must possess the qualifications required for their positions in accordance with EEC regulations;
* Strong interpersonal and communication skills;
* Ability to multi-task and work within a fast-paced environment;
* Must be well organized with satisfactory computer skills;
* Previous customer service experience is preferred;
* Ability to travel locally;
* Background in child care and/or bilingual (English/Spanish) is helpful.

**Equal Employment Opportunity:**

The Community Group is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

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