Shift Leader

5 days ago


Boston, Massachusetts, United States Dave's Hot Chicken Full time
Job Summary

The Shift Leader is a key member of the Dave's Hot Chicken team, responsible for ensuring seamless restaurant operations during their shift. This role requires strong leadership, communication, and problem-solving skills to maintain high levels of customer satisfaction and team productivity.

Key Responsibilities
  • Lead and motivate a team of restaurant staff to achieve sales and customer service goals
  • Monitor and maintain high standards of food quality, presentation, and safety
  • Manage restaurant operations, including inventory, supplies, and equipment
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the restaurant management team to achieve business objectives
  • Ensure compliance with company policies, procedures, and regulatory requirements
Requirements
  • High school diploma or equivalent required; current student or higher education preferred
  • Must be at least 18 years old and fluent in English
  • Certified in all stations following the DHC Training Program
  • Flexibility to work nights, weekends, holidays, opening and closing shifts
  • Ability to stand for long periods, work in a fast-paced environment, and lift up to 50 pounds
  • Positive attitude, excellent communication and problem-solving skills
About Dave's Hot Chicken

Dave's Hot Chicken is a rapidly growing restaurant chain founded by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Our mission is to serve the juiciest and most tender hot chicken, with a focus on quality, customer satisfaction, and team excellence.


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