Administrative Support Specialist

3 weeks ago


Philadelphia, Pennsylvania, United States COMHAR, Inc. Full time

The role of an Administrative Support Specialist at COMHAR, Inc. is to provide exceptional support to the Latino Treatment Program.

Job Overview

In this position, you will have the opportunity to work with a dynamic team and make a positive impact on the lives of our clients.

About the Job

You will be responsible for performing various administrative tasks, including data entry, filing, and answering phone calls.

Responsibilities
  • Respond to phone calls in a professional manner, taking messages and relaying information as needed.
  • Schedule appointments and meetings for prescribers, adhering to established guidelines.
  • Provide excellent customer service, maintaining a trauma-informed approach at all times.
  • Enter and update consumer information into electronic health records (EHR), assisting with initial intake tasks.
  • Verify insurance eligibility consistently and accurately.
  • Retrieve and file charts as needed, ensuring accurate documentation.
  • Check consumers in and out, providing transportation passes and obtaining necessary signatures.
  • Remind staff and consumers of recovery/treatment plans and medication schedules.
  • Facilitate communication between consumers and behavioral health services.
  • Assist the medical records department as needed.

This role requires strong organizational skills, attention to detail, and the ability to work independently.

Requirements
  • Bilingual skills in English and Spanish are required.
  • Excellent mathematical skills and proficiency in Microsoft Office programs.
  • Valid PA State Criminal, FBI, and Child Abuse clearances, updated every three years.
  • Current ACT 31 certification and Adult and Child CPR w/AED & First Aid certification.

We offer a competitive salary of $17.00 per hour and a comprehensive benefits package.



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