Center Director

4 weeks ago


Bellevue, Washington, United States Sylvan Learning Full time

Job Summary

The Center Director is responsible for managing the overall customer experience, sales, and local marketing strategies of the Center to achieve performance goals and grow the Center.

The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to lead and motivate a team.

Key Responsibilities

  • Manage day-to-day Center operations to ensure a consistent, quality educational experience for customers
  • Meet sales and expense financial targets
  • Monitor and track Center performance, Profit and Loss controls, revenues, expenses, and fee collection
  • Select, develop, motivate, and monitor Center staff
  • Confer with customers at each stage of the customer lifecycle

Requirements

  • Four-year degree required
  • A minimum of three years of customer service experience; Retail sales experience preferred
  • Experience using Microsoft Office and other standard business applications used by the Center

What We Offer

  • Salary $50,000-$70,000 DOE
  • 401K
  • Health benefits
  • Performance bonus


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