Client Success Manager
2 months ago
About Inbenta
Inbenta is a global technology company that specializes in developing innovative solutions for businesses. Our team of experts is dedicated to providing cutting-edge technology that helps companies succeed in today's fast-paced market.
About the Role
We are seeking a highly motivated and experienced Client Success Manager to join our team. As a Client Success Manager, you will be responsible for managing and growing relationships with our clients, ensuring their success with our solutions, and identifying new opportunities for growth.
Key Responsibilities
- Client Management
- Develop and maintain strong relationships with clients to ensure their satisfaction and success with our solutions.
- Identify and address any client concerns or issues in a timely and effective manner.
- Business Development
- Identify new business opportunities and develop strategies to pursue them.
- Collaborate with cross-functional teams to develop and implement sales strategies.
- Account Management
- Manage and grow existing client relationships to increase revenue and expand our presence in the market.
- Develop and implement account plans to achieve business objectives.
- Communication and Collaboration
- Communicate effectively with clients, internal stakeholders, and cross-functional teams to ensure alignment and success.
- Collaborate with internal teams to identify and address client needs and concerns.
Requirements
- Education and Experience
- Bachelor's or Master's degree in Business Administration, Marketing, or a related field.
- Minimum 5 years of experience in a sales or account management role, preferably in a technology or software industry.
- Skills and Qualifications
- Strong communication and interpersonal skills.
- Ability to build and maintain strong relationships with clients and internal stakeholders.
- Proven track record of success in sales or account management.
- Knowledge of sales strategies and tactics.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
What We Offer
- A dynamic and innovative work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- A chance to work with a talented and dedicated team of professionals.
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