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Client Engagement Specialist

2 months ago

Burlington, Massachusetts, United States NHOMS PLLC Full time

Job Type:

Full-time

About Us:

At NHOMS | MassOMS, we are dedicated to fostering exceptional experiences for our clients, partners, and communities. Our mission is grounded in our core values of innovation, compassion, accessibility, and teamwork, which guide our efforts to positively impact our organization's growth and success.

We prioritize a healing-first approach for our patients, ensuring that our team members embody compassion in their interactions with both patients and colleagues. Our commitment to innovation and accessibility allows us to work collaboratively as one cohesive unit.

We are seeking passionate individuals who can help us connect with prospective patients and contribute to transformative experiences while enjoying the journey.

Position Overview:

We are in search of a Marketing Outreach Coordinator to represent our organization and enhance brand visibility through direct, in-person engagement with healthcare professionals and staff. The ideal candidate will be highly driven, organized, and detail-oriented. This role is primarily off-site, with a preference for candidates located in the Greater Burlington, MA area.

Key Responsibilities:

  • Collaborate with team members to implement strategies that enhance referral initiatives.
  • Evaluate needs and develop targeted marketing campaigns.
  • Conduct visits to partner organizations 2-3 days per week.
  • Build and sustain positive relationships with current and prospective clients.
  • Prepare analytical reports to assess and refine marketing efforts.
  • Promote all NHOMS | MassOMS events.
  • Plan and execute promotional events.
  • Research top referral sources for gift deliveries.
  • Maintain and update the database of referral physicians.
  • Document relevant information and communicate with physicians as necessary.
  • Create and capture engaging content, including photos and videos for various social media platforms.
  • Perform additional duties as assigned.
Required Skills & Qualifications:
  • Ability to communicate effectively at all organizational levels.
  • Exceptional verbal and written communication skills.
  • Willingness to travel up to 80% of the time.
  • Strong sales and customer service capabilities.
  • Excellent analytical and problem-solving skills.
  • Proficient in Microsoft Office Suite.
  • Reliable transportation for travel is essential.
  • Ability to work independently and adapt to a dynamic environment.
  • Desire for continuous learning and growth.
Experience & Education:
  • A minimum of a High School Diploma is required; a college degree is preferred.
  • Experience with online scheduling tools is essential for this role.
  • A background in hospitality or customer service is required.
Compensation & Benefits:
  • Annual salary range of $50k-$70k, commensurate with experience.
  • Comprehensive Medical, Dental, & Vision Insurance.
  • Paid vacation and sick leave.
  • Travel reimbursement.
  • Access to a 401(k) plan, including Safe Harbor and Profit Sharing options.
  • Eligibility for discretionary quarterly bonuses.
  • Employee discounts.
Our Commitment to Diversity and Inclusion:

At NHOMS | MassOMS, we are committed to fostering a supportive and inclusive workplace where employees can collaborate, learn, and thrive. We believe in promoting work-life balance and encourage our team members to work together to make a meaningful impact in our industry. Our culture of innovation, diversity, and inclusion is fundamental to our identity. We celebrate and value all voices, continuously striving to create an environment where everyone can express their authentic selves. Our dedication to inclusion across various dimensions drives our success and strengthens our organization.