Lead Experience Designer

2 weeks ago


GondrecourtleChâteau, Grand Est, United States Travelers Insurance Full time
Experience Design Lead

Travelers Insurance is seeking an experienced Experience Design Lead to join our team. As a key member of our Experience Design team, you will be responsible for creating innovative solutions to ensure best-in-class experiences for our customers, agents, employees, and partners.

Key Responsibilities:

  • Research and design solutions for products and services by creating and improving models, concepts, and design elements.
  • Identify, plan, and execute research and testing activities to gather user experience data.
  • Collaborate and communicate with various stakeholders to integrate and advance a human-centered focus.
  • Provide domain-specific insights and input, while aligning and sequencing work appropriately.
  • Communicate design concepts and decisions, solicit feedback, and independently prioritize and apply where appropriate.

Requirements:

  • Five years of related experience.
  • Working knowledge of most areas, along with proficiency in two or more areas: design research, information architecture, interaction design, visual design, content design, information design, service design, prototyping, presentation and communication, collaboration and facilitation, design strategy, usability testing, data analysis, design systems.
  • Bachelor's degree or its equivalent in work experience.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.


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