Lead Experience Designer
2 weeks ago
Travelers Insurance is seeking an experienced Experience Design Lead to join our team. As a key member of our Experience Design team, you will be responsible for creating innovative solutions to ensure best-in-class experiences for our customers, agents, employees, and partners.
Key Responsibilities:
- Research and design solutions for products and services by creating and improving models, concepts, and design elements.
- Identify, plan, and execute research and testing activities to gather user experience data.
- Collaborate and communicate with various stakeholders to integrate and advance a human-centered focus.
- Provide domain-specific insights and input, while aligning and sequencing work appropriately.
- Communicate design concepts and decisions, solicit feedback, and independently prioritize and apply where appropriate.
Requirements:
- Five years of related experience.
- Working knowledge of most areas, along with proficiency in two or more areas: design research, information architecture, interaction design, visual design, content design, information design, service design, prototyping, presentation and communication, collaboration and facilitation, design strategy, usability testing, data analysis, design systems.
- Bachelor's degree or its equivalent in work experience.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
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