Desktop Support Specialist
6 days ago
Job Summary
We are seeking a highly skilled Desktop Support Specialist to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for installing and configuring software and hardware on endpoint devices, managing network servers and technology tools, and providing top-notch support to our clients.
Key Responsibilities
- Install and configure software and hardware on endpoint devices
- Manage network servers and technology tools
- Respond to client support requests
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot software and hardware issues
- Ensure security through access controls, backups, and firewalls
- Upgrade systems with new releases and models
- Develop expertise to train staff on new technologies
- Build an internal wiki with technical documentation, manuals, and IT policies
- Provide desktop systems and user support to ensure required computer capabilities are available to all users
- Develop and provide systems and software training to end-users
- Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software for local and remote
About Us
Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company.
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