Desktop Support Specialist

6 days ago


Hackensack, Minnesota, United States Diverse Lynx Full time

Job Summary

We are seeking a highly skilled Desktop Support Specialist to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for installing and configuring software and hardware on endpoint devices, managing network servers and technology tools, and providing top-notch support to our clients.

Key Responsibilities

  • Install and configure software and hardware on endpoint devices
  • Manage network servers and technology tools
  • Respond to client support requests
  • Set up accounts and workstations
  • Monitor performance and maintain systems according to requirements
  • Troubleshoot software and hardware issues
  • Ensure security through access controls, backups, and firewalls
  • Upgrade systems with new releases and models
  • Develop expertise to train staff on new technologies
  • Build an internal wiki with technical documentation, manuals, and IT policies
  • Provide desktop systems and user support to ensure required computer capabilities are available to all users
  • Develop and provide systems and software training to end-users
  • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software for local and remote

About Us

Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company.



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