Current jobs related to Enterprise Customer Success Manager - Plano, Texas - Progress Learning

  • Customer Success Professional

    3 weeks ago

    Plano, Texas, United States PathSpot Full time

    {"title": "Customer Success Manager", "description": "Unlock Customer PotentialAt PathSpot, we're revolutionizing the food industry with cutting-edge technology that detects foodborne illnesses in real-time. As a Customer Success Manager, you'll play a pivotal role in driving customer success and growth across our enterprise brands.Key Responsibilities:Build...

  • Customer Success Manager

    2 weeks ago

    Plano, Texas, United States Lucernex Full time

    Job Title: Customer Success ManagerWe are seeking a highly motivated and results-driven Customer Success Manager to join our team at Lucernex. As a key member of our Customer Success Team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring their long-term success and satisfaction with our products and...

  • Customer Success Manager

    2 weeks ago

    Plano, Texas, United States Imperva Full time

    Join Imperva's Cybersecurity TeamWe're seeking a highly skilled Cybersecurity Professional to join our team as a Customer Success Manager. As a key member of our customer-facing team, you will be responsible for ensuring high customer satisfaction and account success.Key Responsibilities:Develop and execute account plans to drive customer adoption and...

  • Customer Success Manager

    1 month ago

    Plano, Texas, United States PathSpot Full time

    {"title": "Customer Success Manager", "description": "Unlock Customer Potential with PathSpotAt PathSpot, we're revolutionizing the food industry with cutting-edge technology that detects foodborne illnesses in real-time. As a Customer Success Manager, you'll play a crucial role in driving customer success and growth.Key Responsibilities:Build and maintain...

  • Customer Success Manager

    4 weeks ago

    Plano, Texas, United States A-SAFE USA Full time

    Job Title: Customer Success ManagerThe Customer Success Manager role is a critical position within our organization, responsible for driving customer satisfaction and retention. This individual will be the primary point of contact for our key customers, ensuring their needs are met and exceeded.Key Responsibilities:Develop and execute customized plans to...

  • Customer Success Manager

    3 weeks ago

    Plano, Texas, United States PathSpot Full time

    {"title": "Customer Success Manager", "description": "Unlock Customer PotentialAt PathSpot, we're on a mission to revolutionize the food industry with cutting-edge technology. As a Customer Success Manager, you'll play a crucial role in driving customer growth and satisfaction.Key Responsibilities:Build and maintain strong relationships with customers to...

  • Customer Success Manager

    2 weeks ago

    Plano, Texas, United States PathSpot Full time

    Job OverviewPathSpot is revolutionizing the food industry by providing innovative solutions to detect foodborne illnesses. As a Customer Success Manager, you will play a critical role in driving customer satisfaction and growth.Key ResponsibilitiesBuild and maintain strong relationships with customers through regular communication and...

  • Customer Success Manager

    7 days ago

    Plano, Texas, United States Lucernex Full time

    About the Role: We are seeking a highly motivated and results-driven Customer Success Manager to join our team at Lucernex. As a key member of our Customer Success Team, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their long-term success and satisfaction with our products and services.Key...

  • Enterprise Account Manager

    1 week ago

    Plano, Texas, United States Wasp Barcode Technologies Full time

    Wasp Barcode Technologies is seeking a skilled Enterprise Account Manager to drive sales growth within existing large-scale customers. The ideal candidate will have a proven track record of building strong relationships and identifying new opportunities.Key Responsibilities:Lead sales efforts within assigned accounts, focusing on the customer's entire...

  • Senior Manager, Customer Success

    3 weeks ago

    Plano, Texas, United States Tipalti Full time

    About the RoleWe are seeking a highly skilled Senior Manager, Customer Success to join our team at Tipalti. As a key member of our Customer Success organization, you will be responsible for leading a team of Customer Success Managers to drive customer health, retention, and growth.Key ResponsibilitiesPartner with CS Leadership to define and execute Tipalti's...

  • Customer Success Manager II

    3 weeks ago

    Plano, Texas, United States Denali Full time

    About the Role:Denali is seeking a highly skilled Customer Success Manager II to join our team. As a Customer Success Manager II, you will be responsible for building and maintaining strong relationships with our customers, ensuring they achieve success with our solutions, and driving overall customer satisfaction and retention.Key Responsibilities:Manage...

  • Customer Success Manager II

    2 weeks ago

    Plano, Texas, United States Denali Full time

    About the Role:The Customer Success Manager II will be responsible for building and maintaining strong relationships with customers, ensuring they achieve success with our solutions, and driving overall customer satisfaction and retention.Key Responsibilities:Manage more complex and high-value accounts, serving as a senior advisor to key stakeholdersLead...

  • Enterprise Support Delivery Manager

    4 weeks ago

    Plano, Texas, United States Palo Alto Networks Full time

    Job Title: Enterprise Support Delivery ManagerPalo Alto Networks is seeking an experienced Enterprise Support Delivery Manager to join our team. As a key member of our Support Delivery team, you will be responsible for leading a team of Technical Support Engineers and ensuring the delivery of exceptional customer support.Key Responsibilities:Lead daily...

  • Enterprise Support Delivery Manager

    2 weeks ago

    Plano, Texas, United States Palo Alto Networks Full time

    Palo Alto Networks: A Leader in Network SecurityPalo Alto Networks is the fastest-growing security company in history, and we're looking for an experienced enterprise support delivery manager to join our team.This is a unique opportunity to be part of a high-performance group of engineers supporting business-critical customer environments. As a support...

  • Spring Management Trainee TX

    3 weeks ago

    Plano, Texas, United States Enterprise Full time

    Unlock Your Potential with EnterpriseAre you a driven and ambitious individual looking to kick-start your career in management? Our Management Internship Program is designed to provide you with the skills, knowledge, and experience needed to succeed in the fast-paced world of business.Key Responsibilities:Develop and implement marketing strategies to drive...

  • Enterprise Support Delivery Manager

    2 weeks ago

    Plano, Texas, United States Palo Alto Networks Full time

    Job DescriptionPalo Alto Networks is seeking an experienced Enterprise Support Delivery Manager to join our team. As a key member of our Support Delivery team, you will be responsible for enabling customer success with our award-winning network security products.Key Responsibilities:Lead daily operations of a team of Technical Support Engineers in line with...

  • Enterprise Support Delivery Manager

    1 month ago

    Plano, Texas, United States Palo Alto Networks Full time

    About the RoleWe are seeking an experienced Enterprise Support Delivery Manager to join our team at Palo Alto Networks. As a key member of our support organization, you will be responsible for enabling customer success with our award-winning network security products.Key ResponsibilitiesLead daily operations of a team of Technical Support Engineers in line...

  • Senior Manager, Customer Success Lead

    2 weeks ago

    Plano, Texas, United States Tipalti Full time

    About the RoleThis is a unique opportunity to join a fast-growing organization and have a hand in expanding the Customer Success (CS) Team footprint. In this role, you will be responsible for growing and managing a team that will own the health, retention, engagement, and adoption of our product with our mid-sized customers.Key ResponsibilitiesPartner with...

  • Senior Manager, Customer Success Lead

    2 weeks ago

    Plano, Texas, United States Tipalti Full time

    About the RoleThis is a unique opportunity to join a fast-growing organization and have a hand in expanding the Customer Success (CS) Team footprint.In this role, you will be responsible for growing and managing a team that will own the health, retention, engagement, and adoption of our product with our mid-sized customers.Key ResponsibilitiesPartner with CS...

  • Customer Success Professional

    1 month ago

    Plano, Texas, United States Lucernex Full time

    Customer Success ManagerLucernex is a dynamic and fast-growing SaaS company that has achieved significant success in the market. We are a leader in our space and strive to add highly motivated and talented individuals to our team.This is an exciting opportunity to join our Customer Success Team and make a real impact on our customers' success. As a Customer...

Enterprise Customer Success Manager

2 months ago

Plano, Texas, United States Progress Learning Full time

**About Us**

At Progress Learning, we're dedicated to empowering educators with personalized teaching tools and support to help students master state standards.

**Job Summary**

We're seeking a seasoned Enterprise Customer Success Manager to join our team. As a key member of our sales and customer success team, you'll be responsible for developing and maintaining relationships with our top-tier clients, identifying and understanding their needs, and delivering tailored solutions to meet those needs.

**Key Responsibilities**

  • Strategic Relationship Building: Develop and maintain strong relationships with our top-tier clients, understanding their business objectives and identifying opportunities to drive growth and revenue.
  • Client Needs Assessment: Conduct thorough needs assessments to identify areas for improvement and develop targeted solutions to meet client needs.
  • Solution Development and Implementation: Collaborate with cross-functional teams to develop and implement customized solutions that meet client needs and drive business results.
  • Account Management: Manage the sales pipeline for top-tier accounts, ensuring timely and effective communication with clients and internal stakeholders.
  • Business Development: Identify and pursue new business opportunities, leveraging industry trends and best practices to drive growth and revenue.
  • Professional Development: Provide relevant and engaging professional development opportunities to clients, enhancing their skills and knowledge in key areas.
  • Collaboration and Communication: Work closely with internal stakeholders to ensure seamless communication and collaboration with clients, driving mutual success and growth.

**Requirements**

  • Education and Experience: Proven track record of success in education or Ed Tech, with a strong background in developing and managing relationships.
  • Skills and Qualifications: Excellent communication and interpersonal skills, strong analytical and problem-solving skills, ability to work independently and as part of a team, and self-motivation with a results-oriented approach.
  • Travel Requirements: Up to 60% travel during peak seasons, with occasional overnight stays.